CS6 will not open files with a double-click

  • 1
  • Question
  • Updated 6 years ago
I upgraded to CS6 and now when I double-click on a jpeg or RAW file it will not open. All I get is a greyed-out Photoshop window. I have to go up to the Photoshop Tool Bar and go File > Open > ........ to open the file.
Photo of Tony Markle

Tony Markle

  • 2 Posts
  • 0 Reply Likes

Posted 6 years ago

  • 1
Photo of David

David, Official Rep

  • 2800 Posts
  • 387 Reply Likes
What OS are you running? If Windows, then might I suggest:

1) right click on one of the file in question
2) from the context menu, click Open With
3) select Photoshop
4) click the check box "Always use the selected program to open files of this kind"

This SHOULD take care of the issue...

Thanks,
David
Photo of Tony Markle

Tony Markle

  • 2 Posts
  • 0 Reply Likes
Thanks, David, but I am running Mac and that procedure did not work anyway.

Photoshop Preferences had to be reset.