Photoshop: CS6 Refine Mask gives a program error

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  • Updated 4 years ago
  • (Edited)
In an adjustment layer, when using the refine mask option ("Mask edge" option in Properties panel), at closure (clicking OK), it always ended with a program error message. I changed the prefs file and it was fine afterwards. I can send a zip of the apparently corrupted prefs file but I'm new to this forum and don't know how to append a file. I would be interested in some advice of what corrupted the prefs file.
Thanks.
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Claude Nyssen

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Posted 4 years ago

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Sef

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It's not corrupt this is a problem with leaving one of the settings in Output To: . I believe you may still have it set to Selection, as you may have been working to refine a selection in a previous document or operation. It's probably grayed out, so it's hard to notice - just set it to Layer Mask. This has driven me crazy in the past. Let me know if it works.
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Claude Nyssen

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Thanks for answer. Clearly in my case it was related to the prefs file. Several other functions were also misfunctionning since a few days (erratic output when filling pen path, errors in stacking sequence for option panels that appeared , when activated, behind open documents instead of in front of them, same problem with the help text when cursor placed on a tool, ... ). All those were perfectly reestablished after reinitiation of the prefs file under identical commands sequence.
I'm just questionning myself how to find out what was the wrong pref and how it became changed.
I red on some forums that it can be related to a corruption of the prefs file. A simple change of it effectively solved everything. I'm now keeping a back up of a "fresh" prefs file with my preferences redefined in order to avoid the tedious work of redefining everything in case of a new occurrence. To be honest, I have to recognise that this procedure (to save a valid copy of the prefs file) is recommended in several ref books but I thought it was not very useful. I was wrong!
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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If you save the prefs file, you can zip it up and send it to us so we can look into what's wrong with the prefs.
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Claude Nyssen

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How can I append the zipped file ? What is the command to be used for it?
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Claude Nyssen

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Hi Jeffrey,

How can I send the file? Is there something similar to the image upload available for files?
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Chris Cox

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You can't append a file in the forum, just images. But you can email the file directly to Jeff.
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Claude Nyssen

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So, how can I get Jeff's E-mail adress?