CS6 Printer manages color incorrect results

  • 1
  • Problem
  • Updated 4 years ago
I use Color Setting with Working Space for RGB set to "sRGB IEC61966-2.1".
I use "Printer manages color", with printer HP Designjet 130.
The printer properties Color Management is set to "ColorSmart/sRGB".

For CS3 (windows) these settings have always provided consistent color, both with
displayed colors on screen, and with other Windows apps that print JPEGs.
Now in Photoshop in CS6, the printed colors are very different - they are
much brighter, and the tones are different.

However, if in CS6 I save image to a JEPG file, and print this JPEG from
either CS3 or from Windows MS Paint, the printed colors are good, and
consistent with previously.

It is only printing anything (JPEG or PSD) directly from Photoshop in CS6 that
this problem occurs. In spite of the setting, it appears that CS6 Photoshop
is ALSO trying in some way to manage color for print.
Photo of Peter MacFarlane

Peter MacFarlane

  • 3 Posts
  • 0 Reply Likes

Posted 4 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 812 Reply Likes
Printer manages color leaves all the work up to the printer driver. Photoshop just converts to sRGB (because many drivers can't handle arbitrary profiles correctly and expect sRGB, and in your case it means no conversion will happen), includes the profile, and let's the printer driver mangle the color as it pleases.

If the color isn't right, then the printer driver is responsible.
Photo of Peter MacFarlane

Peter MacFarlane

  • 3 Posts
  • 0 Reply Likes
Yes, agreed - that's the way it should work.

However, since:
(1) Photoshop on CS3 using same printer driver is ok
(2) Windows MS Paint using same driver to print JPEG saved from CS6 is ok,
it seems to me that Photoshop on CS6 must have a problem delivering sRGB to the printer driver. Is there any other explanation?

As I said, I'm using Working Space for RGB set to "sRGB IEC61966-2.1", so there should not be any conversion performed to deliver sRGB to the printer driver.

Is there any test configuration or diagnostics that you'd like me to perform to identify the cause of the incorrect output?

Thank you...
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 812 Reply Likes
CS6 moved to newer printing APIs, so the printer driver is calling different code.
MS Paint still uses older drivers, and does no color management.
Other printers work just fine, using the newer OS APIs.

Everything you've done already identifies the driver as the cause.
Photo of Peter MacFarlane

Peter MacFarlane

  • 3 Posts
  • 0 Reply Likes
Thanks Chris, I will try HP for Designjet printer driver support.