Photoshop: CS6 Crashing on Windows

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  • Problem
  • Updated 5 years ago
  • (Edited)
To the Goodpeople Here,

everytime I make big or even small manipulation to psd-files even when I try to save the file(s):
I get a error standard box that says the application has an error can cannot aply the change and then I click ok and I can go on (with bumps) with my work but if I can't save it I do have a problem.
this is what I could fish out of the event viewer..

P.S. the biggest Preoblem is I can't save files !!

also my Ram sucks^up 72-80% when running photoshop It's CS6
i'm running a 32bit system.

Name of application with error: Photoshop.exe, version: 13.0.0.0, timestamp: 0x4f61beba
Name of module with error: Photoshop.exe, version: 13.0.0.0, timestamp: 0x4f61beba
Exceptioncode: 0xc0000005
Erroroffset: 0x00b19ed3
Id of process with error: 0x11e0
Starttime of application with error: 0x01ce14159eaeba6b

any ideas.. ??

I've ran through this forum back and forth but can't find any suggestion to a solution.

please contact me at Joshua@ANL.nl
or on this forum...

Thanks ;)
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Joshua Gayman

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  • all possible nagetive emotions the human body can feel

Posted 5 years ago

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christoph pfaffenbichler, Champion

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More knowledgeable contributors than me might still need more information ... OS, GPU, hardware, ...

Boilerplate-text:
Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by keeping command-alt-shift/ctrl-alt-shift pressed while starting Photoshop after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.)?
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Joshua Gayman

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ussual tourble shooting I have done,
but I didn't update photoshop or at least my client didn't.
I hope this helps have you heard of this event before ??

thanks.
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Chris Cox

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First, install the updates to Photoshop -- you haven't installed any of them yet.
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Joshua Gayman

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Thanks has any of you guys heard of this event before ??
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Chris Cox

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You don't have any specific information - that crash report could cover dozens of different causes.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Direction for making sure Photoshop is Up-To-Date: http://adobe.ly/PS-Up-To-Date