Photoshop: Where is CS6 looking for custom Printing profiles?

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  • Updated 3 years ago
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Where is CS6 looking for custom Printing profiles? I have Mac 10.7.4 and my CS5 profiles do not appear nor do any profiles in either the profile folder or the recommended folder. The list CS6 provides are not useful on my printer and the profile location seems to be hidden.

For several versions of Photoshop the profiles worked best in MacHD> Library>Application Support> Adobe>color> Profiles> Recommended. I have no idea where they belong in CS6.
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gary faye

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  • anxious

Posted 7 years ago

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Scott Martin

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Thanks Geraldine, I'll try this. And just to clarify, you may have noticed that CS6 and newer did see the profiles before this, they just weren't showing up specifically in the Print Dialog box (they would show up everywhere else (Convert to Profile, Apply Profile, Color Settings, etc)).

Chris, any idea why this would finally cause the Print Dialog to list these profiles? Does this point to anything?
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Chris Cox

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No idea - it shouldn't have any effect whatsoever on ColorSync or Photoshop.
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Scott Martin

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Well I'm sad to report that this doesn't work for me. I've tried placing the newly designed Photoshop CC 2014 profiles in these locations but they still don't show up for me.

MacHD>[UserFolder]>Library>ColorSync>Profiles
MacHD>[UserFolder]>Application Support>Adobe>Color>Profiles
MacHD>[UserFolder]>Application Support>Adobe>Color>Profiles>Recommended
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Geraldine Lefoe

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Bizarre random error - hope its fixed in the next version. I've wasted many hours of my own time, paid a professional $$$ and then fixed it myself with something that shouldn't work but did ....
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Jennifer Harriman

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In case anyone else missed this response, it is hidden in the first thread of comments, and contains the ACTUAL location where you need to save your profiles now. I spent over an hour trying to fix this before I realized that there was indeed an answer in this thread. I did as suggested below, and I can now use my profiles in CS6 with Mavericks. Thanks Scott!

See answer below:
"Hey Chris, I had a good chat with David P about this. PSCS6 is, unfortunately, no longer listing printer profiles profiles in the Print dialog box that were placed in the Profiles>Recommended folders, even when the correct printer is selected.

Custom printer profiles must be placed in these locations now:

for Mac users:
MacintoshHD>Library>ApplicationSupport>Adobe>Color>Profiles

for Windows versions up to Vista
C>ProgramFiles>CommonFiles>Adobe>Color>Profiles

for Windows 7 and 8:
C>ProgramFiles(x86)>CommonFiles>Adobe>Color>Profiles

Again, profiles placed in the Profiles>Recommended folders will not show up! Seems unfortunate and is causing a massive support issue for color management consultants like myself. Would be great if PS started using this folder again. "
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Joel Davidson

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Jennifer,
I placed an icc profile in MacintoshHD>Library>ApplicationSupport>Adobe>Color>Profiles
and it did not show up as an option in CC2014
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Neil Williamson

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Did this ever get resolved? Having recently upgraded from CS5 to CS6 has left me not able to use profiles been using for years?
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Tony Bourke

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Here's a solution posted on this forum two years ago by David Heard. It worked for me -

I'm a complete amateur and have never posted on a forum before so please forgive me if I speak out of turn.

I too have encountered the same problem of missing printer profiles in CS6, which showed up and worked perfectly in CS4. Have been searchingfor an answer but conclude that Adobe do now indeed filter the profiles and only show those assigned to the printer.

However, and just by chance, this evening I may have found a way to get the profiles to show in CS6. I've added several profiles to two printers and both produce expected results with prints matchingscreen. I'm on Windows 7.

First, go to Control Panel > Color Management. Use the 'Device' drop-down menu to select desired printer. Tick 'Use my settings for this device' and change the 'Profile selection' box to Manual. Click the add button and add your chosen profiles: I found all of my profiles shown here, just as they used to be seen in CS4.

Next, in CS6, select print, choose your printer, then change the 'Color handling' to Photoshop manages colors and the 'Printer profile' drop-down should now also showall the profiles added in the first step. I found that when I selected any of the profiles that had not previously been detected automatically a message box appeared stating 'No Color Management is not supported'. I simply clicked cancel. I filled in all the remaining settings as I prefer and then pressed 'Print'.

Have I just been lucky or does this work for anyone else? I shall keep everything crossed for you all. Good luck!
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Neil Williamson

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Thanks for the suggestion and apologies for late reply. Unfortunately didn't work for me (I'm on a Mac) neither did any of the other suggestions in thread, have tried just about everything. Have now resorted to printing with a third party plug-in. Printing directly from CS6 PS just doesn't work, thanks.
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Scott Martin

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If you're using a Canon iPF printer then the plug-in is the way to go! Did the suggestion of making a new v2 profile w/o CXF data in i1Profiler 1.5.6 work? That really does work...
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Scott Martin

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You're right though. Why the heck is Adobe not showing us all our profiles only in this one super important dialog box?
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Crystal Clearwater

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Is the plug-in only for Canon? I'm going to try printing from CS5. I like to print on paper from a watercolor or acrylic pad that I can paint on.
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Scott Martin

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No, never resolved. It's still not 100% for everyone. Perfectly fine printing profiles are sometimes removed from Photoshop's Print dialog even though they are present in Photoshop's other profile lists (Assign Profile, Convert to Profile, etc) and are available for use in the Print Dialog of other Creative Suite apps and Lightroom. Photoshop continues to be the oddball with the odd behavior here.
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Phil Kemp

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any recent response from adobe on this? it would seem that they should have gotten the message that something was wrong with PS CC by this point. I have a friend who is having this issue on both CS6 and CC. We can see the custom profile in aperture, and am going to test LR when she gets time in the next day or so. I quickly scanned this thread and see nothing from adobe on this issue..

phil kemp
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Scott Martin

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I continue to see this from about 3 clients a week as people gradually switch to CC from older versions of PS. I'm remaking their profiles in i1Profiler 1.5.6 as spec v2 without CXF data and, as long as they are installed in Adobe's Profiles folder (and not the 'Recommended' Profiles folder) or the ColorSync folder, they show up 100% of the time on a variety of machines.
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Scott Martin

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As a side note Phil, you may have noticed that your printer profiles show up in every other Adobe application, and indeed in Photoshop in every other dialog box that shows profiles (Assign Profile, Convert to Profile, etc). The problem is specific to Photoshop's Print dialog box - it simply refuses to show all the valid printer profiles that are correctly installed.
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Phil Kemp

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thanks for the heads up on this Scott... I am tending to steer her to LR (as she needs to streamline her workflow anyway.) but it would still be nice to get this fixed in PS CC...
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Scott Martin

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Exactly - nice to hear you say that! I too am doing the same with my clients and this problem is the perfect excuse for many to finally shed themselves from the bad habit of printing everything from Photoshop and further embrace a more Lightroom centric approach.
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Phil Kemp

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Do we all have open cases with Adobe support on this issue? I'm thinking that they may not be tracking the issue since we are in this forum. At least if the cases were open they would have to formally acknowledge this as a problem....
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Scott Martin

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I've been speaking directly with Dave P. who develops the printer dialogs for Adobe for years about this. It's known and has been replicated but not resolved. Unfortunately they aren't hearing from their customers about this and don't think it's a big deal. It's all too easy to blame 3rd party software and profiles as being the problem here.
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Belinda Greb

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Printed my Red River San Gabriel icc print from CS5. Glad I kept it.
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Tracy Nichols

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The only trick that worked was testing all locations noted in these posts with AND without icc profiles in the directories. Finally, one combo worked. The final change was removing the profiles from the "recommended" folder and adding them to Library/Application Support/Adobe/Color/Profiles. I also added them to: Library/Application Support/Adobe/ColorProfiles. Something in this made them appear on reboot of PS.
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Scott Martin

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I've found that whenever I run into people that have this problem I can generate new v2 profiles with XRIte's latest version of i1Profiler without CXF data and get them to show up when placed outside of the 'recommended' folder.

Whatever the problem is/was it is only a problem with the profiles showing up in Photoshop’s print dialog - the same profiles show up everywhere else in Photoshop and in the print dialog boxes of all their other apps...

So sad this issue is! And that we're seeing less and less options in the Print dialog box. Even the Adobe Print Utility doesn't work well a lot of the time for printing profiling targets. I'm seeing lots of people look elsewhere for pritning. Lightroom is such solid printing app and we can choose what profiles are visible. So sad this issue is. Seems like someone has become complacent.
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Derx Brax

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I am experiencing this as well with Photoshop CS5.1. Scott, do you have any documented procedure for your work around? Thanks for your response in advance. You seem to be offering much more insight than Adobe themselves on this issue.
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Scott Martin

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Hey Derx. I haven't been able to nail down exactly where the problem lies. But I do know that in some situations moving profiles from Adobe's "Recommended" folder to their "Profiles" folder can make them appear. In some situations, regenerating the profile with the latest version of XRite's i1Profiler, using spec 2 without CXF data can make them appear.

It seems like this problem was at it's worst several years ago. I'm defiantly not seeing it with my clients as often as I used to, and the one's that continue to struggle with it tend to have older computers. And clients with 20+ identical computers might only have the problem on one machine. That may not be of much help but that's what I've observed!

Lightroom's print module really does it right having the "other...." dialog that let's us choose which profiles are visible and which one's aren't. I like the idea of giving users control over what they see and don't see. I know it has to be easy to use but Lightroom is easy and the bar is already set. Maybe things will improve with the next version!
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Derx Brax

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Thanks for the prompt response Scott. I will give those things a shot!
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kousa

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Hello,
Having the same problem here (cf https://forums.adobe.com/message/8001958).

Indeed, working with the following configuration :
  • OS X El Capitan version 10.11.3
  • Adobe Photoshop Version: 2015.1.2 20160113.r.355
  • Custom ICC profile in ~/Library/ColorSync/Profiles/
  • Non-photo laser printer: Canon i-SENSYS MF8580Cdw

I noticed that the ICC profiles which are listed in the print interface of Photoshop (when selecting my Canon i-SENSYS MF8580Cdw) are only the ones meeting ALL these criteria:

  • Profile Class: Output
  • Profile Space: CMYK
  • Located outside /Library/Application Support/Adobe/Color/Profiles/Recommended

AND also the two ICC profiles shipped with the printer drivers which meet these criteria:

  • Profile Class: Output
  • Profile Space: RGB
  • Located in /Library/Printers/Canon/CUPS_MF_Printer/Profiles/

Photoshop seems to treat those two in a special way because they are displayed on the top of the list and there is a separator between those and the others profiles.

My custom ICC profiles that I would like to see but that do not show up in the list meet these criteria:

  • Profile Class: Output
  • Profile Space: RGB
  • Located in ~/Library/ColorSync/Profiles/Printers/Canon-I-SENSYS-MF8580Cdw/Clairefontaine/

It seems Photoshop still filters out custom profiles, and generic ones as well. One hour spent this morning with the so-called Adobe support did not help.

Any new on this?

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Scott Martin

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Is that the User Library you're referring to, or the Main (root level) or System Library? In all three of these I've never seen a "Printer" folder so I'm curious about this path.

In short, yes, Adobe is still filtering out perfectly valid custom and generic RGB Output profiles, but only in Photoshop's Print Dialog. They show up everywhere else in Photoshop and all the other Adobe applications. Why can we print with our custom profiles in Lightroom, Indesign, etc but not Photoshop? I work with people all over the world and, for as little as Adobe may hear about it, this is a source of incredible frustration for a significant amount of professionals worldwide. Unfortunately people have been turning elsewhere for their printing needs for quite some time now...

Would love to see some resolution on this. Years ago we discussed implimenting a Lightroom-like, user selectable printer profile list for Photoshop's print dialog. That would be an excellent solution, IMO. Thanks for keeping this thread alive. 
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kousa

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In a path, the ~ character means /Users/<CurrentUser> so that means ~/Library/ColorSync/Profiles/Printers/Canon-I-SENSYS-MF8580Cdw/Clairefontaine/ is actually /Users/nobodyneedstoknowmyusername/Library/ColorSync/Profiles/Printers/Canon-I-SENSYS-MF8580Cdw/Clairefontaine/.
I created subfolders in ~/Library/ColorSync/Profiles/ to better organize my different profiles so this is probably why you've never seen this Printers folder before. Anyway, the problem is still the same when I put my ICC profiles precisely in ~/Library/ColorSync/Profiles. The use of subfolders does not cause any trouble as far as I have tested.

I confirm that my ICC profiles work in other Adobe applications.

May I know what people that have been turning elsewhere are using?
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Scott Martin

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From my observation, people are turning to Lightroom, ImageNest, QImage and various RIPs... Honestly, this isn't such  bad thing. I think a lot of us needed a push towards parametric printing workflows.
(Edited)
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Scott Martin

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I think I just figured it out - it’s the use of parenthesis (and possibility other funny characters) in the profile name. If I replace a parenthesis with an ‘x' Profiles now show up in Photoshop's print dialog box regardless of where they are placed (with the exception of Adobe's 'Recommended' folder, which still seems problematic for other reasons). Darn!

Lots of people who make custom profiles like to put information like the printer driver media setting in the name of the profile in parenthesis. These are supposed to be safe characters but Photoshop’s print dialog box is filtering them out. 

However, simply renaming the file name won't help. It's the internal ASCII name that triggers it from being included in Photoshop's Print dialog. So one can either use the ColorSync Utility to rename this internal name, or generate a new profile with parenthesis.

Whew, this has been a big problem since Photoshop CS6. Can't believe it took us this long to figure it out. 

I'd love to hear what Chris Cox thinks about this, given his previous comments. 
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Scott Martin

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So “Epson 20000 Luster (PLPP260) 5-16.icc” won’t show up but “Epson 20000 Luster PLPP260 5-16.icc” will show up.
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kousa

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My profiles only contain :
  • A-Z
  • a-z
  • 0-9
  • '-' character
  • ' ' space character
I tried to rename both the files and the ASCII names with ColorSync but it did not change anything.
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Scott Martin

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So try this: make a whole new profile named "AAA.icc" and place it in a ColorSync folder. Restart PS (don't forget this step!) and see if it show up. If not give us a complete list of details about how the profile was made and a link where we can download it for testing.
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Scott Martin

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Maybe you just need to restart PS to get it to look for renamed profile. Another way to force it to look for new profiles is to goto View>ProofSetup>Custom...
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kousa

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I even restarted my computer and I named the files fx.icc and fy.icm.
I just sent you an email with some profiles.
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Scott Martin

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I don't see that email - can you resend? Really curious to checkout your profiles... scott@on-sight.com
(Edited)
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Scott Martin

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Got it. Both of your profiles show up for me in Photoshop's print dialog box. Where are you placing yours? And what printer do you have selected?
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kousa

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As indicated earlier, my profiles are located in ~/Library/ColorSync/Profiles/Printers/Canon-I-SENSYS-MF8580Cdw/Clairefontaine/
The selected printer is the Canon i-SENSYS MF8580Cdw
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Scott Martin

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Hey you tried moving them to see that helps them show up? For testing purposes, I recommend placing a copy in each of these locations:

MacHD>Library>ColorSync>Profiles
MacHD>Library>ApplicationSupport>Adobe>Color>Profiles
[user folder]>Library>ColorSync>Profiles
[user folder]>Library>ApplicationSupport>Adobe>Color>Profiles
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kousa

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I placed them directly in ~/Library/ColorSync/Profiles (which is [user folder]>Library>ColorSync>Profiles because ~ is just a convention to say [user folder]) and they still do not show up in the print dialog.
However, they do (and always did) show up when doing a custom proof (View > Proof Setup > Custom...) for soft proofing.

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