Photoshop: Where is CS6 looking for custom Printing profiles?

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Where is CS6 looking for custom Printing profiles? I have Mac 10.7.4 and my CS5 profiles do not appear nor do any profiles in either the profile folder or the recommended folder. The list CS6 provides are not useful on my printer and the profile location seems to be hidden.

For several versions of Photoshop the profiles worked best in MacHD> Library>Application Support> Adobe>color> Profiles> Recommended. I have no idea where they belong in CS6.
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gary faye

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Posted 7 years ago

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Chris Cox

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Photoshop CS6 looks in the same places CS5 did -- the system profile folders, plus the Adobe support folders.

Photoshop CS6 does restrict the listed profiles to printer profiles that work with your device. For an RGB printer, no CMYK or grayscale profiles will be listed, and only output profiles (not colorspace or monitor) profiles will be listed.
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Scott Martin

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Did you get my email with the profiles?
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Chris Cox

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No, I haven't - and don't see anything in the spam folder either.
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Scott Martin

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Well I sent them and other emails without attachments to ccox@adobe.com Please let me know if you have a new email address. Or just email me at scott@on-sight.com Thanks!
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Chris Cox

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That's the right one. I'll double check.
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Scott Martin

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resending right now...
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gary faye

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Thanks Chris.
For years and several versions of CSPS we have used Application Support > Adobe > Color > Profiles > Recommended successfully. The custom profiles are still in the same folder. For some reason CS6 doesn't see them Actually, the list of profiles CS6 provides is one I have never seen before. They are not in any folder I have been able to discover yet.
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Chris Cox

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Photoshop still loads profiles from that folder as far as I know.
You can try putting them in the OS profile folder instead.

Again, though, CS6 will limit profiles in the print dialog to those applicable to your printer.
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gary faye

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Hi again,

I have also looked in the HD > Library > System etc but haven't seen a relevant profile folder.
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gary faye

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I kind of understand . . . For years I have been able to use profiles made for other Epson versions for example. Nice it the profiles are close ( like many Ilford papers are close ). We have always been able to see all the profiles in the list : e.g. the 8100 Canon profiles appear in the same list. The current PS profile list contains quite a # of profiles none of which were made for either of my printers. So what I'm suggesting ( thinking ) is how can a list appear at all if they were never made for / related to my printer ? My profiles are made for my specific paper favorites and have always shown up. Now I get a new list of unrelated profiles. I have no CMYK profiles. They always have been RGB only. The modes are correct.

I have done decades of annual reports and service bureaus have done those conversions. I just print RGB in our office. The custom profiles are made for color accuracy for art prints.
Something seems different about CS6 since LR4.1 works just fine.
I wonder if I have to deinstall CS6 & reinstall it or would that be a waste of time? None of the Creative suite programs has had this problem.

I really appreciate your responding to this - esp. on a holiday. : )
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Chris Cox

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Profiles don't say they are specific for a printer - but only certain types of profiles should apply to a printer. CS6 is filtering out all the other profiles that shouldn't apply to a printer.

Check the profile type - it's probably colorspace or monitor instead of printer.
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Scott Martin

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Gary is a classic example of the current problem. He's a pro shooter that's been working with high quality custom profiles for his large format printers for years. He's installed his profiles correctly, in just the same way he's been doing for over a decade - in the Adobe>Color>Profiles>Recommended folder. Now PSCS6 doesn't recognize custom printer profiles in this folder and he needs to move them.

I get half a dozen emails about this every single day. I don't understand why Photoshop suddenly won't support profiles in Adobe's own recommended profiles folder.
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Marc Pfeiffer

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I've got exactly the same problem. Until now I was using only CS4. By upgrading to CS6 I'm not able to use my custom profiles for my EPSON SP R2400 which runs on RGB.The profiles are created in CMYK and delivered perfect Fine-Art-Prints. Why does CS6 filter out those profiles? Is there a way to work around for now. Can we expect an Update soon that allows to use CMYK profiles again for RGB printers. What's the reason for restricting advanced users to certain profiles when still unnecessary profiles show up like my display profiles or other RGB profiles nobody really uses for serious printing? Obviously people need their custom CMYK profiles for printing on RGB printers. Please help!
THANX
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Scott Martin

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If you're printing on the 2400 using the driver than you just need to make RGB profiles for it, since the driver manages color in RGB mode.

CS6 correctly filters out CMYK profiles for printers that should be using RGB profiles.

The problem that created this thread is that custom RGB profiles are incorrectly filtered out when placed in Adobe's Recommended Profiles folder. That's what this thread is about.
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Jim Frazer

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I have the same problem. Custom profiles made for my Epson 9800 no longer show up in the list in the print dialog box though they do show up elsewhere, such as under "Assign Profile". I tried putting the profiles in the MacintoshHD>Library>ApplicationSupport>Adobe>Color>Profiles rather than the "Recommended" folder, but they are still filtered out. I know they are appropriate for my printer - I have been using them for years with previous versions of Photoshop and the 9800. On the other hand, The print dialog does not filter out a number of video profiles, (NTSC, PAL/SECAM, etc) which are clearly not for a printer. This is a huge inconvenience as I have to go back to CS5 to print using the custom profiles.
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Chris Cox

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Please double check the profiles and verify that they are RGB, and for a printer (not colorspace, not monitor, not CMYK).
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Jim Frazer

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Thanks for your response Chris. Yes, I'm sure they are RGB printer profiles. They were made for my printer by Inkjetart.com. Although they don't show up in print dialog, print dialog does show some colorspace profiles, such as "Wide Gamut RGB". It seems that the software that is filtering the profiles is letting through some that should be blocked, and blocking some that should be let through.
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Scott Martin

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Yes, yes, yes, RGB printer profiles sometimes don't show up in PSCS6's print dialog box that do show up in Assign Profile and CS5's Print dialog. ITS A PROBLEM WITH CS6! I've seen hundreds of cases of this. I've sent you profiles that exhibit this. I've diagnosed and isolated the problem and would love to hear your feedback...
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Chris Cox

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We've had reports of.. less than a dozen cases. We've looked at the profiles we received, and they all had problems. So far we have no reproduceable case of this (AFAIK) that doesn't involve bad profiles.
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Scott Martin

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"It seems that the software that is filtering the profiles is letting through some that should be blocked, and blocking some that should be let through."

Exactly! This is a big problem for A LOT of people.
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Scott Martin

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Funny that you haven't responded to my email in late August regarding this issue. Those emails specifically spell out the problem and profiles that you can use to reproduce the problem.

I've just resent them to you. One has the profiles attached uncompressed and the other has no attachments. Please let me know one way or another what you think. Thanks!
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Jim Frazer

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Scott - Have you found a solution (or at least a work around for this? I sent my profiles to inkjetart (who made them) but haven't heard from them yet. i'd be glad to get the profiles remade, but i'd want to be sure the new ones work then.
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Scott Martin

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Well yes I know the solution but no I haven't heard back from Chris and Dave since emailing the profiles and results to them. I'm making profiles in a certain way to make sure they work perfectly for my clients. If your profiles aren't working you should ask your vendor to make them in such a way so that they do show up.
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Scott Martin

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Hey Chris - any thoughts on those profiles?
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Scott Martin

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Would love to hear back from Chris and Dave on this...
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David Heard

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I'm a complete amateur and have never posted on a forum before so please forgive me if I speak out of turn.

I too have encountered the same problem of missing printer profiles in CS6, which showed up and worked perfectly in CS4. Have been searching for an answer but conclude that Adobe do now indeed filter the profiles and only show those assigned to the printer.

However, and just by chance, this evening I may have found a way to get the profiles to show in CS6. I've added several profiles to two printers and both produce expected results with prints matching screen. I'm on Windows 7.

First, go to Control Panel > Color Management. Use the 'Device' drop-down menu to select desired printer. Tick 'Use my settings for this device' and change the 'Profile selection' box to Manual. Click the add button and add your chosen profiles: I found all of my profiles shown here, just as they used to be seen in CS4.

Next, in CS6, select print, choose your printer, then change the 'Color handling' to Photoshop manages colors and the 'Printer profile' drop-down should now also show all the profiles added in the first step. I found that when I selected any of the profiles that had not previously been detected automatically a message box appeared stating 'No Color Management is not supported'. I simply clicked cancel. I filled in all the remaining settings as I prefer and then pressed 'Print'.

Have I just been lucky or does this work for anyone else? I shall keep everything crossed for you all. Good luck!

Dave
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Tony Bourke

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I've had the same problem in CS5 - Ilford and Hahnemulhe profiles for my Canon Pro9000 Mk II printer would not be displayed when printing even though they were in the correct folder. I've tried all sorts of solutions without success until I read Dave Heard's solution. It worked a treat and I recommend it to everyone who has experienced the same problem. Many thanks Dave. And good luck for all with CS6 who still have problems with installing icc profiles.
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Crystal Clearwater

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I finally figured out that I could get good prints from CS5 and not from CS6. I'm sorry that I wasted my money getting CS6. I'm amazed that CS6 does not recognize sRGB IEC61966-2.1 as a profile for my HP Laser, but DOES recognize all the Epson profiles for the HP Laser.

Something is definitely not working correctly.

Dave, I tried your solution, but when I choose sRGBxxxx under the All Profiles tab it wants to know where to find it and I can't find it....yet
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Scott Martin

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I'm sympathetic to both sides here. On one hand sRGB isn't the right profile for your printer even if it's worked well for you, and we need to move towards using real printer profiles. On the other hand, PSCS6 and the ACPU don't allow us to print CMYK profiling targets on these Postscript printers (Postscript printers require CMYK, not RGB profiles) which makes the whole process of making custom profiles difficult.

On top of this, even if you do make or have custom ICC printer profiles they don't always show up in PSCS6 even when you've got the right printer selected. What used to be easy is now harder than ever.
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Chris Cox

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Custom ICC profiles do show up if they are valid and of the right type (color mode and output) for the printer.

Yes, this change has caused confusion for some users, but reduced confusion for many more (by not showing inappropriate profiles).
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Scott Martin

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As I've documented in a detailed email to you and Dave, no, custom ICC profiles don't always show up when they are valid and the right type. I've sent you profiles that exhibit this and explained why some profiles show up and others don't. I think someone needs to acknowledge that there's a problem here.
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Crystal Clearwater

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THANK YOU SCOTT!
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Ziggy

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I AGREE!! This has cost me two entire days of work and £50 in paper so far. I'm really p'd off Adobe.
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Peter Vernon Quenter

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Hello all
have been reading this whole thread, because am searching for answers, too - have Epson 3800, been using ICCs (Epson's own, Moab, Ilford, Canson, Hahnemuehle, Harman, Inkpress, etc ...) on all my several previous versions of Photoshop for several years -
in CS6 they don't show in the print dialogue -
if it were truly the issue of 'ICC-profiles not matching the printer, that would mean nobody can now use any of the thousands of the, until-now standardly used by thousands of photographers, ICCprofiles provided by those paper-companies anymore - ??? clearly it cannot be an issue with profile-printer mismatch .... ??
am, too, still hoping for some clarification on this; otherwise it'll be back to printing with CS5 or Lightroom -
thanks much
peter
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Ziggy

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Exactly. My own experience (and printer) matches yours precisely. Nor am I green at this; been making my own prints for more than 10 years and have a decent grasp of colour management.

Even more inexplicable is how it doesn't allow access to Epson's own profiles in some cases.
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Richard Locke

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Similar issue, I can't use my old Ilford paper/printer profiles with Adobe CS6 on Win7. Adobe needs to give us a work-around or fix.
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Richard Locke

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Canon i9900 printer if that matters.
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Rodger Klein

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SAME PROBLEM HERE! The only icc profiles that show up in CS 6 Mac OS 10.8.4 are the ones that are installed from the printer driver ( Epson 9900 ) Any other single or custom profiles do not show up when placed Library/Colorsync/Profiles
All profiles show up in CS 5, There has been a lot of discussion of this on many forums with no solution. I have also tried installing the profiles in the contents folder of the Epson printer in the main library folder with no luck.

It is amazing that Adobe, after all this time has not solved this problem!!
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Chris Cox

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We've never seen the problem, except with profiles that were obviously damaged (and thus excluded because they were damaged).

We've done a lot of testing, and so far it's all working correctly.
I've got several gigabytes of custom profiles loading and working just fine.

And you really shouldn't go mucking about in the OS installed driver folders - that's asking for problems.
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Rodger Klein

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I suggest you do a google search on this issue and you will find numerous posts complaining about this issue. I am not alone in this problem. Why do the profiles show up in CS5? Why do profiles from other paper manufacturers work and appear in CS 5 but not CS6. I suggest you look a little deeper
http://www.luminous-landscape.com/for...
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Rodger Klein

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PS....what about all the people in this thread who are experiencing the exact same problem??
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Chris Cox

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Again, what issue? Corrupt profiles are not an issue - just a fact of bad profiles.

We constantly find bad profiles, and add protection to our code so that we won't use the corrupt profiles.

From your link: "That profile (UltPremLust-1440-2200-IJAcustom) is hosed somehow." "The profile is hosed", etc.

You're looking for some complex issue where you have a very simple, obvious problem.
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Ziggy

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Chris Cox -I don't think you're reading what people are saying. We can't ALL have corrupt profiles. And our 'corrupt' profiles worked just fine in CS5. And isn't it a bit of a coincidence that ALL our profiles suddenly became corrupt? even the new ones just downloaded from paper providers?
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Rodger Klein

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Unfortunately you are not addressing this issue directly. As I said before what about all of the custom profiles from such companies as Legion Photo Matte,Red River Polar Matte,Hahnemühle Photo Rag, etc. These profiles cannot all be bad. As I said they work in CS 5 so how do you explain that?
http://helpx.adobe.com/photoshop/kb/p...
According to this post "profiles that are not appropriate for your printer do not show up" well why do they work in CS5....and does this mean that every paper manufacture needs to redo their profiles. I have profiles specifically designed for Epson papers by 3rd party paper but still don't show up.
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Chris Cox

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There is no issue -- every single time we've investigated reports like this, we've found user error, or bad profiles.

And yes, CS5 listed profiles that it shouldn't have (those in the wrong color model for the printer) -- they sorta worked, but they go through several conversions and lose quality at every step. We previously assumed that users knew to use profiles in the correct mode, but apparently many people need more help to choose the correct profiles for their printer.
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Rodger Klein

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Clearly this issue is not as benign as one might think, based upon the responses to this thread. What might be helpful, rather than continually stating that bad profiles are the problem, or that profiles are being put in the wrong place: it might be very helpful to give an exact location as to where the profiles should go. I have seen everything things from "Recommend folder" to users/library/colorsync/profiles and to your advice to put them in the system folder. Ok, where EXACTLY is this location???
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Chris Cox

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Put your profiles in the OS location for user profiles. That's it. That's all there is to it.
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Ziggy

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WHICH IS WHERE CHRIS? As Roger asked...
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Scott Martin

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I agree, this is a real problem that has gone unacknowledged for far too long. I travel around North America working on 3-20 different machines a week and good profiles not showing up in CS6 is a common occurrence. I make the profiles myself and install them myself and sometimes they show up and sometimes they don't. Putting them in Adobe's "Profiles" folder instead of the "Profiles>Recommended" folder sometimes does the trick, and sometimes making profiles without CXF data does the trick. Other times I'm left scratching my head. The problem isn't consistent and I'm struggling to find what common thread leads to this problem. It isn't a matter of bad profiles or with profile type.

I suspect Adobe isn't testing this on enough computers to adequately reflect what I'm seeing in the marketplace. Perhaps you're not seeing the problem on a small number of computers you've tested this with, but what happens with 1 out of 10 Photoshop users experience a legitimate problem with this?

Chris, I've send you and Dave P a detailed email along with screen grabs and profiles that do and don't show up. I'd REALLY like to hear your feedback from that email.
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Chris Cox

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We've heard from less than a dozen users about this. That's not 1 in 10, but maybe 1 in 100,000.

Don't put stuff in Recommended. Put the profiles in the system profiles folder. Photoshop scans all of them, but Recommended is a specific list.

And again, the corrupt CXF tags do cause problems in those profiles and prevent them from being used.

Yes, every time we've investigated it has been a case of user mistakes, or corrupt profiles.
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Phil Kemp

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I just tried to install and Epson profile and a Red river profile to a MAC 10.9 system profiles folder and neither one show up in the profile list of either CS6 or CC. both Epson and red river can't have bad profiles. In face the same profiles install just fine on my windows 8.1 machine. Any feedback Chris?
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Scott Martin

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>"We've heard from less than a dozen users about this. That's not 1 in 10, but maybe 1 in 100,000. "

Being out in the field with PS users in their own studios, I'm seeing this problem with appx 1 out of 10 users. People don't always know enough to complain, they just know their profiles aren't showing up! Just because you haven't heard from many people doesn't mean there isn't a problem!

>"Don't put stuff in Recommended. Put the profiles in the system profiles folder. Photoshop scans all of them, but Recommended is a specific list. "

That's where a lot of us have been putting profiles for appx 20 years. Never had any problems till CS6. Why shouldn't we put profiles in Adobe's Recommended profiles folder? Seems like THE place to put profiles. And always has been. Why does CS6 screw this up?

If we're supposed to put them in the system folder 1) why does Adobe even have a profiles folder and 2) Why does Adobe list them so far down the profiles pop-up menu?

The fact that Adobe puts the profiles in the Adobe Profiles folder at the top of the profiles pop-up menu and the rest at the bottom of the list encourages people to clean up the Adobe Profiles folder and place their profiles there.

FWIW, Lightroom's customizable printer profiles list does it right. Instead of flooding the user with a billion profiles the user can enable just the profiles s/he needs.

>"And again, the corrupt CXF tags do cause problems in those profiles and prevent them from being used. "

XRite's i1Profiler saves CXF data in profiles by default and that appears to be causing PS CS6 from displaying some profiles. When I choose to save profiles without CXF data they are more likely to show up in PS CS6.

>"Yes, every time we've investigated it has been a case of user mistakes, or corrupt profiles."

What about the profiles I sent you? They were brand new profiles straight out of i1Profiler. They weren't corrupt and they were RGB printer profiles that weren't showing up on at least one computer. I sent screen grabs showing how they weren't showing up in PS CS6. Can you respond to that email and tell me what you found?
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Chris Cox

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After dozens of customer visits: nobody has complained about this issue. We've only seen the few complaints here in the forums. Really, this is not that widespread.

The recommended folder is just for the recommended profiles. That folder is for Adobe content only, and may get wiped out and replaced during updates.

CS6 doesn't do anything different in scanning the various profile folders. Adobe has folders so we can put our content in them and replace them as needed. The recommended profiles are recommended and get shown first. User profiles and other installed random profiles are shown afterward.

Yes, if you save a working profile - that profile is much more likely to work.
If you save a corrupt profile, then that profile is much less likely to work.

I responded months ago about your profiles - the CXF tags were bad, meaning that the profiles could not be reliably read and used.
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Scott Martin

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I see Although I've got your email whitelisted I never received that response. Good to hear this now.
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Ziggy

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Maybe people don't bother complaining on the forums because there doesn't seem seem to be much help forthcoming from Adobe...?
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Rodger Klein

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Attention Mr. Chris Cox:
Clearly this issue is not as benign as one might think, based upon the responses to this thread. What might be helpful, rather than continually stating that bad profiles are the problem, or that profiles are being put in the wrong place: it might be very helpful to give an exact location as to where the profiles should go. I have seen everything things from "Recommend folder" to users/library/colorsync/profiles and to your advice to put them in the system folder. Ok, where EXACTLY is this location???
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Chris Cox

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The system location depends on which OS you are using.
Just put your profiles in the OS location for user profiles - that's all there is to it.

Oh, and don't use defective profiles.
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Rodger Klein

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So it's a matter of courtesy How about just giving us The location with third-party profile should be placed . I have asked for this and several threads before and I don't understand why is this so difficult to answer this question . is clearly a problem with cs6 in this regard
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Rodger Klein

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And I still don't understand why search party profiles will work in cs5 and Lightroom but not as cs6 ?
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Scott Martin

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Sounds like CS6 has different criteria as for what constitutes a corrupt profile. Brand new XRite profiles with "Bad CXF tags" wont' show up in CS6 although they work fine in other versions of Photoshop, Lightroom and everything else.
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Chris Cox

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Yes, as we find new problems we add additional error checking to our code. That applies to image files, fonts, color profiles, etc.
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Scott Martin

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In some cases, moving profiles out of Adobe Recommended folder allows them to show up. In other cases you can't get them to show up no matter where you place them, including users/library/colorsync/profiles. And that's with brand new, RGB printer profiles that aren't corrupted that work fine in any other version of Photoshop, Lightroom, or other apps. PS CS6 is the oddball that sometimes doesn't let us use perfectly good RGB printer profiles when we've got the correct RGB printer selected.

Unfortunately, replicating this problem is the biggest challenge of all. I'm not sure why we're seeing this on some systems but not others. Adobe understandably needs such a system so as to diagnose the problem. They apparently haven't seen this problem for themselves yet...
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Rodger Klein

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BTW, these are the only profiles in the colorsync folder under system/library/colorsync/profiles

And these are the only profiles under MacHD/Library/colorsync/profiles

So where are the Epson Profiles? Under MacHD/library/printers/epson/inkjetprinter2/iccprofiles Except these profiles are encapsulated in a .profiles file and can only been seen when you show package contents......so what's up.
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Chris Cox

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Device driver profiles are inside the device driver folder - the OS manages that location when you install a device driver.
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Scott Martin

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>"I responded months ago about your profiles - the CXF tags were bad, meaning that the profiles could not be reliably read and used."

Great to hear this - I never got that email.

OK, so those were brand new profiles straight out of XRite's i1Profiler software. Those profiles work great in any application or RIP except for PS CS6. Could it be that Adobe's criteria for what counts as "bad XF tags" is the problem here? Is that why I'm seeing so many problems with profiles not showing up?

How does PS CS6 determine if the CXF tags are "bad"? I'd love to provide some feedback to XRite if they are writing these tags incorrectly. Please advise.
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Ziggy

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Did this ever get resolved folks?
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Scott Martin

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Didn't get resolved. I have Xrite contact Chris and they talked. While Xrite agrees that PSCS6 is the only Adobe app that's singling out perfectly good profiles, Adobe's priorities are elsewhere. They just aren't seeing the problem that users are. I dunno if PS CC is going to be any different.
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Dennis

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Okay this is the first time I have ever used a blog but I may have an answer for you. I have today spent one and a half hours on the phone to Adobe and three days ago a another hour talking to them to get a solution. I had no problem with CS5 but couldn't find the profiles in CS6. I use OS X version 10.8.4. The location for the profiles folder is in a Library file that is hidden! Use finder to go into HD/Users/ and your home file (usually your own name). From here the next file you need to click on is the hidden Library file. To see it click GO on the finder toolbar then GO TO FOLDER. Here enter ~/Library. The hidden Library file should now appear. Now click on ColorSync/Profiles. This is where you need to store your .icc printer profiles. If the Profiles folder is missing just create a new folder called Profiles.
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Scott Martin

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No, i1Profiler printer profiles for example still don't show up when they are placed in that folder too. They show up in Photoshop's "Proof Setup" "Assign Profile" and "Convert to Profile" menus but they are mysteriously hidden from thte print dialog. They work great in Lightroom and other Adobe apps. Not sure why Photoshop is hiding printer profiles in the Print dialog box. Adobe says they are "bad" but won't give XRite the specifics on why they are bad.
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Dennis

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Hi Scott, the profiles I am referring to are those supplied to me on DVD when I purchased generic inks and photo papers. These profiles were visible in CS5 but not found using CS6. After help from Adobe they now work for me in CS5 & 6 using the folder I have mentioned. I don't obtain profiles using XRite. Good luck finding an answer.
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Scott Martin

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Dennis, yes I know that folder well and can tell you that some people's profiles aren't working when they are placed there, or any of the other profile folders. There's definitely a problems with Adobe's "Recommended" profiles folders and those should be avoided for sure. You're more likely to see profiles when they are placed in Adobe's non-recommended Profiles folders and the ColorSync folders.

I've been in contact with several engineers at Adobe that aren't present here on this forum and have received confirmation that this is, in fact, a recognized bug now. They are working on a solution but the process of isolating the problem is a challenging one and one of lowered priority. Hmmm. At least we're past the denial phase (nudge, nudge to you Chris).
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Chris Cox

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The problem doesn't always happen, unless you are using defective profiles to start with. It is very inconsistent, and has been difficult to reproduce often enough to debug.
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Scott Martin

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I have shown that it is consistent on some (but not all) computers with fresh, non defective profiles. The difficultly in reproducing it is finding those system that exhibit the problem. I travel and work on hundreds of computers every month and see this problem every single week. You guys apparently don't have access to as many systems for analysis.
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Scott Martin

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Chris, you keep insisting that the problem 'must be with defective profiles' but I've consistently shown that not to be the case. Even if the profiles were defective, why would they show up everywhere in all Adobe application except Photoshop's Print dialog? Why would Adobe let us use a defective profile in "Assign Profile", "Convert to Profile" and "View>Proof Setup>Custom" but not in the Print dialog box?
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Chris Cox

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We could not reproduce the problem at all without defective profiles until fairly recently. And it does not reproduce consistently. We are continuing to investigate, but it not as simple as you make it sound.
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Scott Martin

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I can appreciate that its complicated. And I appreciate the acknowledgment that it is in fact, a problem.
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Geraldine Lefoe

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I am also having this issue - had a professional here today for 4 hours trying to address the issue but he couldn't find a solution. The paper ICC profiles show up quite clearly in LR5.5 but do not show in CS6. Other profiles show up in CS6 from the same manufacturer. Time to stop blaming the users and profile creators and start addressing the issue Adobe. It's real ...
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Geraldine Lefoe

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Oh and thanks for your very prompt reply :)
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Geraldine Lefoe

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Have gone back through the process again following your suggestion that the problem lay elsewhere. When I used the get info for the ICC file that wasn't displaying I discovered that it was allocated to ColorSync Utility instead of photoshop. Once reallocated I can see it in CS6. I have a screen capture to show this if it isn't clear.
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Scott Martin

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Oh really! So we need to make them Photoshop profiles huh? Chuckle. Thanks for this.
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Chris Cox

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That shouldn't have any effect at all, since all it changes is an OS association of which program opens a given filetype....

But what we're seeing doesn't exactly make sense either. Sometimes duplicate profiles cause problems (same profile in 2 different places), sometimes corrupt profiles cause problems, and sometimes it just won't happen no matter what you try.

As for LR - Photoshop and LR are calling slightly different OS APIs to get the list of profiles, and sorting them a little differently.
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Scott Martin

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And PS's print dialog has it's own set of rules for what shows up and what doesn't. And that's specifically the problem because the profiles that aren't showing up in the print dialog do show up elsewhere in PS.
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Geraldine Lefoe

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Here's the screenshot - hope this helps others.

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