CS6 crashes when using Image Processor from Bridge

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  • Problem
  • Updated 6 years ago
Photoshop CS6 randomly crashes when I use the Image Processor on a batch of images from Bridge CS6. It seems my ATI graphics card has to do with the problem (note atio6axx.dll) I have the new AMD7970m + Intel HD4000 switchable graphics solution with an Ivy Bridge i7. Is this something that could be causing instability with CS6 with the rapid opening/closing of images?

Crash #1 - after 8 images:

Problem signature:
Problem Event Name: APPCRASH
Application Name: PHOTOSHOP.EXE
Application Version: 13.0.0.0
Application Timestamp: 4f61c045
Fault Module Name: StackHash_628e
Fault Module Version: 6.1.7601.17725
Fault Module Timestamp: 4ec4aa8e
Exception Code: c0000374
Exception Offset: 00000000000c40f2
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 628e
Additional Information 2: 628effc6b3efcfc0844d3ae32ed70132
Additional Information 3: 1f68
Additional Information 4: 1f6823eebd11b9bb54680001a90aff4d

Crash #2 - after 5 images:

Problem signature:
Problem Event Name: APPCRASH
Application Name: PHOTOSHOP.EXE
Application Version: 13.0.0.0
Application Timestamp: 4f61c045
Fault Module Name: atio6axx.dll
Fault Module Version: 6.14.10.11762
Fault Module Timestamp: 5008cd29
Exception Code: c0000005
Exception Offset: 0000000000a4d59c
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 9ac4
Additional Information 2: 9ac431bd4baf1eed78dd2a15216be3d4
Additional Information 3: 728a
Additional Information 4: 728aec1369fe62a024a5162061d5334d
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Phoe-toe-graph-fee

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Posted 6 years ago

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