Photoshop CS6: When cursor hit menu bar at top of NEC monitor, picture turns reddish (Mac)

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I use 2011 MacBook pro with the latest os.  I upload picture from Adobe Bridge to Photoshop CS6.  Everything is fine until I bring the cursor up to the menu bar at the top of the NEC external monitor; the anything that is red or brownish in the picture turns much brighter reddish or neon-reddish.  It only happens with RAW pictures but not JPEGs.  Calibrating the monitor didn't help.  Funny thing is it doesn't happen when I don't use the external monitor, but when I use the external monitor and bring the reddish tinted picture down to my Mac screen the reddish tint doesn't go away. Just updated CS6, but the problem persists. Where is the problem?
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che

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Posted 1 year ago

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John Maguire

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Is the external monitor connect to the internal monitors card and how, {vga,hdmi,digital}or a separate card?
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che

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DisplayPort on the NEC monitor is connected to Mini DisplayPort/thunderbolt on the Mac.
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che

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Oops, she is upside down and what happened to the before picture. Well, I try again.
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che

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See, how the color changes?
The external monitor I'm using is NEC Multisync EA244UHD, with Datacolor Spyder5.
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che

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Notice the location of the hand(cursor) in before picture and the cursor in the reddish after picture.
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John Maguire

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I would try first resetting the monitor to it's default setting along with its "own, or default," profile to see how it acts as it could be  a corrupted profile.
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che

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Just reset the external monitor to the earliest setting, but it didn't get rid of the reddish tint.
I just ordered a print, online, to see which version I get, the before or the after(reddish) version.
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John Maguire

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Just out of curiosity. this color change is only occurring in Photoshop on the NEC? Also does it occur with the photo viewer that came with the camera to view the raw file! on the NEC. IF not it may be a setting in ACR.


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che

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i never saw anything like it happen in viewing pictures in camera raw, only in photoshop. And it started happening only recently. Never had this problem before. I wonder if my poor old mac (2011) wants to retire.
That said, I didn't quite understand your second sentence.
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John Maguire

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Second sentence. Ok, have you tried opening the image in a photo viewer. My Nikon came with 2 programs,. The first copies the raw files from my camera to the pc. The second lets me view the raw files, edit or send them to PS. What I was asking is does this or whatever file viewer you use to view the photos from the camera exhibit the same reddish tint that PS does on the NEC?
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che

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Just took some pictures today using my new Olympus mirrorless camera for the first time, but only in jpeg because I didn't know how to turn on the RAW setting (now I know, having looked at the manual).  I connected the camera to the Mac using a usb cord and accessed the new pictures that are in the flash card in the camera.  When I opened the pictures in photoshop on the NEC, the same reddish shift happened once the cursor touched the menu bar.  When I only use the Mac, this color shift never happens.
So my earlier statement that the reddish shift happens only in RAW files was erroneous.
Thank you for your interest.  
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John Maguire

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Ok, It looks like the tint problem is the monitor or the profile is/maybe corrupt. Can you borrow a friends external monitor to see if you get the same issue. Try replacing the monitor profile for the NEC.
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che

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So, here is the update. I connected my Mac to my friend's monitor which is identical to mine and exactly the same thing happened. Then I used his cable (hdmi) instead of mine (display port) and the problem disappeared . So my cable that I had been using for over a year went bad? Haw can a simple thing like a cable, a bunch of wire, go bad?