CS6 Photoshop video edit fails to import audio and quits application

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  • Updated 3 years ago
Posted this last week in Adobe forums but got no response:

I'm video editing using Photoshop CS6 and I'm consistently experiencing an application crash (i.e. quit) within a second of selecting/loading an audio track to my edited video. My video is about 3min long in 1080p and I'm running OSX Yosemity on a 13" MacPro Retina w/16GB internal memory. Is there a fix (or even a known cause) for this problem?

Since my original post I've tried using a smaller video format (i.e. 720p) and shorter length(i.e. 40 sec), but to no avail. Photoshop CS6 still quit immediately after loading an audio track and fail to save.

Other info I can add: Yosemite 10.10.2, Photoshop CS6 13.0 x64
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Walter Lange

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Posted 3 years ago

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Chris Cox

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You really need to install all the Photoshop CS6 updates.
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Walter Lange

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I have since applied the Photoshop and Extension Manager updates from within the application and my symptoms have at least much improved. Selecting a track no longer causes Photoshop to automatically quit, however I apparently can no longer select audio directly from iTunes. The iTunes icon shows up on the track selection dialog but a message accompanies it saying iTunes must be opened to update. I've tried, but it doesn't. At least now I can select a file manually from the file menu though.

Thanks, this much is at least better.