CS6 Could not complete your request the PNG file could not be parsed

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  • Updated 2 years ago
I just got the above message.  This applies to files were downloaded from my camera  ( jpg and ORF formats as well as images previously saved as PSD.  I checked the extensions and they all seem to be correct.  None of them are PNG so....  I can get as far as Camera Raw and then I get the message  Any ideas?  I am using OS X El Capitan
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Posted 2 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Could you post one of the files you're having trouble with? (Dropbox or Creative Cloud sync)