I originally had CS3 and upgraded to CS6. I have been using it every week with no issues. Yesterday I opened Photoshop and when I got to open Bridge it was very slow. Also all my folders didn't appear that usually did. I shut it down and reopened it again, then after about 3 minutes the folder I had had open last time I used it finally appeared. But when I tried to use any button or dropdowns basically nothing happened, the buttons didn't work.
After repeated efforts the whole screen went sort of light grey, and at the same time I got a message saying not responding.
I did the usual cache purge that usually fixes errors, but that didn't help.
Not to jump the gun, but If I have to do a reinstall, how do I go about doing it, since I'm going at this from an upgrade standpoint? Do I have to reinstall CS3 again, then do the CS6 upgrade? Do I lose everything in the process as far as all my plugins?
Is everything up to date? (select Help > Updates... to install the latest updates for Bridge and Photoshop)
Uninstall instructions if updating doesn't solve your problem: https://helpx.adobe.com/creative-suite/kb/uninstall-creative-suite-cs5-cs5.html
Strange thing Photoshop itself runs terrific, but its when I go into Bridge that everything slows down.
BTW I'm running windows 7 64 bit.
The other thing is in CS6 actual phtoshop itself seems to work fine everything is lightening quick. I turn Bridge on and even the dropdowns and buttons don't work, at least not immediatly. You hit any dropdown button and I can see it actuate, but then theres at least a minute before anything actually happens.
Heres something else thats very strange. I only have about 6 folders and I opened each one and let it build criteria. Then I shut it down and reopened it, and for about a minute nothing happens, and I see the message building criteria...again. I purged cache yet again, with still no improvement.
What else can I try to do to fix this ?
Best suggestion I can give you is to uninstall ALL CS3 and CS6 apps and run the CC Cleaner tool also used with CS3-6 apps. Then re-install just the CS6 apps.
Its If Bridge is trying to do something but can't for some reason. I wish someone who knew more about it than I could actually look at the installation itself, they would probably know right off the bat.
Its hard trying to figure it out any other way. Its just frustrating especially since it was working so well just last weekend. If there was a way of working around Bridge at this point I would, because fixing it just isn't working.
You can try uninstalling just CS6 Bridge and running the Adobe CC Cleaner on just that one app. Then reinstall CS6 Bridge using the latest download: http://supportdownloads.adobe.com/detail.jsp?ftpID=5502
Sounds like a weird fix to me, but they also mention cleaning up a favorites folder and not starting with the Folder option.