Photoshop: CS5 Visibility Glitching

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  • Updated 7 years ago
  • (Edited)
I've been noticing some issues with Layer Visibility in Photoshop CS5 lately.

Sometimes, after I make layers invisible, when I try to make them visible, they won't show up. I have to scroll in or out, use a tool, etc. to get them to show up. This isn't terrible, but when animating it gets to be a bit of a pain to constantly have to scroll around to get my layers to show up.

This also effects the animation timeline. When trying to play my frames, it won't work because that depends on layer visibility.

The strange thing about it is that it's not consistent. I can't pinpoint anything that I'm doing to trigger it except possibly having two pictures open with both of them visible(i.e., I have them split down the middle so that I can use one for reference). But even then it's a bit picky. It will work for a while and then suddenly glitch, or it may only work for a few minutes. On rare occasion, it will glitch the second I make a layer invisible. I don't recall this glitch with just one picture open, and it seems to be even worse when working with frame animation,

This effects all layers, too. Every invisible layer, whether it's one at a time or many more, they all won't show until I scroll, zoom, use a tool, etc.

I'm sorry if it doesn't make much sense. It's a little strange. As I said, it's not terrible but in some cases it can be very frustrating. If I shut down Photoshop, it seems to fix it but it doesn't take long before it starts glitching again.

Hopefully this can be fixed soon.
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Hannah

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Posted 7 years ago

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Chris Cox

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First make sure you have all the Photoshop updates installed.

Then update your video card driver.
You can also temporarily try turning off OpenGL drawing, which will probably solve the problem by avoiding the OpenGL display path in your video card driver.
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Hannah

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Photoshop is completely up to date.

As you mentioned, I updated my video card driver and turned off the OpenGL. I was hopeful that this would solve it but it is still having problems.

Thank you for your help, anyways.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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When you turned off OpenGL did you restart Photoshop after you changed the setting? The change won't take affect unless you restart or close all the open documents.
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Hannah

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Yes, I shut it down after I disabled the OpenGL.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Keeping Photoshop Up-To-Date: http://adobe.ly/PS-Up-To-Date

Make sure you go directly to the vendor's website to get the absolute latest driver (nVidia or AMD/ATI)

GPU and OpenGL support | Photoshop CS4, CS5: http://adobe.ly/OpenGL
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What Video Card do you have? Can you let me know what version of the driver you're using as well? We can test it in house with that information and work with the card vendors.
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Hannah

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I think it's an AMD Radeon HD 6670.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What OS are you on?
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Hannah

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Windows 7.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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In Photoshop, go to Help>System Info... Copy and paste that info here but make sure you remove the line with your serial number. Also, can you post a screen shot of the glitches you're seeing? Thanks.
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Hannah

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Adobe Photoshop Version: 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch]) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:12, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Physical processor count: 12
Processor speed: 3466 MHz
Built-in memory: 24567 MB
Free memory: 20875 MB
Memory available to Photoshop: 22206 MB
Memory used by Photoshop: 75 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled. (I did turn this off earlier but it didn't do anything so I turned it back on.)

OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Crash File: Not Detected.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: AMD Radeon HD 6670
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1200, right: 1600
Video Card Number: 1
Video Card: AMD Radeon HD 6670
Driver Version: 8.892.0.0
Driver Date: 20110908000000.000000-000
Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Video Mode: 1600 x 1200 x 4294967296 colors
Video Card Caption: AMD Radeon HD 6670
Video Card Memory: 1024 MB
Serial number:
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\
Temporary file path: C:\Users\Hannah\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 1.80T, 1.59T free
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set

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pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS5.1 CS5.1
Plugin.dll Adobe Photoshop CS5 CS5
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 2.5.0.232
PSArt.dll Adobe Photoshop CS5.1 CS5.1
PSViews.dll Adobe Photoshop CS5.1 CS5.1
SCCore.dll ScCore 2011/01/17-17:14:10 61.452840 61.452840
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Installed plug-ins:
3D Studio 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Accented Edges 12.0
ADM 3.11x01
Angled Strokes 12.0
Average 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
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BMP 12.0.2
Camera Raw 6.4.1
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Chrome 12.0
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Collada 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Color Halftone 12.0.2
Colored Pencil 12.0
CompuServe GIF 12.0.2
Conté Crayon 12.0
Craquelure 12.0
Crop and Straighten Photos 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Crop and Straighten Photos Filter 12.0.2
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Crystallize 12.0.2
Cutout 12.0
Dark Strokes 12.0
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Dicom 12.0
Difference Clouds 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Diffuse Glow 12.0
Displace 12.0.2
Dry Brush 12.0
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Embed Watermark 4.0
Entropy 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Extrude 12.0.2
FastCore Routines 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Fibers 12.0.2
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IFF Format 12.0.2
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Kurtosis 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
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Lighting Effects 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Liquify 12.0.1
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PCX 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Photocopy 12.0
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Range 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Read Watermark 4.0
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Ripple 12.0.2
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Shear 12.0.2
Skewness 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Smart Blur 12.0.2
Smudge Stick 12.0
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Sumi-e 12.0
Summation 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Targa 12.0.2
Texturizer 12.0
Tiles 12.0.2
Torn Edges 12.0
Twirl 12.0.2
U3D 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Underpainting 12.0
Vanishing Point 12.0
Variance 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Variations 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Water Paper 12.0
Watercolor 12.0
Wave 12.0.2
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Wind 12.0.2
Wireless Bitmap 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
ZigZag 12.0.2
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Access CS Live
CS Review
Flash
Installed TWAIN devices: NONE

I could try to get some screenshots, but would a video be better?