Photoshop: CS5 Loses Printer Settings and Connection with Printer (Vista 32bit)

  • 3
  • Problem
  • Updated 6 years ago
  • Solved
  • (Edited)
Photoshop CS5 (PC Vista 32 installation, upgrade installation from CS4) does not retain printer settings. Must re-enter for each print. After printing receive error that the printer is no longer available. This happens with all printers, both directly connected USB printers and network printers. If I select a different priter and then return to the desired printer it is then recognized, but only for one print...then it loses contect again.
Photo of Al Sunderland

Al Sunderland

  • 4 Posts
  • 1 Reply Like
  • Frustrated

Posted 7 years ago

  • 3
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14100 Posts
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Official Response
Hi Al,

Glad to hear that installing the latest drivers for all three printers (Epson 630 wireless, HP Z3100 Ethernet, & Epson R1900 USB) solved the issues. Thanks for the update!