CS5 and CS6 will not launch - tried all...

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  • Updated 6 years ago
Photoshop will not start anymore and just hangs up at different states in the startup process - I ́ll walk you through how it happened and what I ́ve tried to fix it.
BTW I ́m a Mac OSX user, current version 10.8.2.

How did it start
I was preparing 5 images in Lightroom for merging to a panorama in CS5.1 - it all went like it ́s supposed to until the alignment process. It all got hung up and eventually I did a "force quit" (Command+Option+esc).

When trying to relaunch CS5 it got stuck at initializing color preferences. I force quit again and tried several times, only to see it hung up at different stages of the start up process. Then I tried to reboot my machine a couple of times, but it didn ́t help it.
I then uninstalled CS5 (not erasing my preferences), rebooted, installed CS5 and tried again - still same issue.

I unistalled once again, installed a CS6 trial only to see it was the issue there as well.

I googled a lot, read many threads in this forum and it seemed to come down to my Adobe preference files. I tried to delete both Adobe Photoshop CS5.1 Prefs.psp and Adobe Photoshop CS6 Prefs.psp - still same problem.

At last I uninstalled both CS5 and CS6, only this time ticking off the option of erasing all preferences as well. Rebooted, installed CS5 and the problem is still there.

I ́ve tried to leave the machine for a while to see if the startup process eventually "un-hangs" and moves forward, but it only seems to "eat" my disk space and eventually I run out of disk space. At this moment I have about 30 GB left of brand new SSD drive.

I really depent on Photoshop in my everyday work and am getting desperate to find a solution - if anyone knows how to fix this, please step forward to make a fellow photographer extremely happy:)

Photo of ThomasA


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Posted 6 years ago

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