PHOTOSHOP CS5 TIF and JPG reopen wrong size.

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  • Updated 2 years ago
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Hope someone sees this.
I have been refining my search for nearly a month trying to find something related to my problem and finally found this site but still don't see my problem addressed. Here's my problem.
I open a photo in PS5 (raw file) make it the way I want it, save as a psd, flatten layers, save as a tif, then save as a jpg. In this particular case the psd is saved 18"x24" 300ppi. When I reopen the psd it opens just as I saved it. However when I open the tif or jpg they open 22.5"x30" 240ppi. I am certain that they saved as I intended them because if I do nothing but open them and then close them PS asks if I want to save the changes. I didn't make any. And if I copy the file and give it to my partner to open on a windows machine in another program it opens as 18"x24" 300ppi
Very frustrating! Anyone have any ideas?
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Kenneth Barnett

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Posted 3 years ago

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Chris Cox

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Which specific version of Photoshop are you using?

Photoshop saves the image size and resolution in the files, and won't just arbitrarily reset the resolution like that unless you saved to a file format that has no resolution data (but TIFF and JPEG do store resolution data).
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Kenneth Barnett

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CS5
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Kenneth Barnett

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I thought it was supposed to open as you saved it too but it doesn't. Hence the inquiry. There must be some small thing I'm missing somewhere.
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Chris Cox

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It does open exactly as saved for everyone else.

Do you have some script or action set to run on file open?
Do you use any font management utilities/plugins?
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Kenneth Barnett

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Don't know exactly what you're asking, so probably not. But I did completely delete my settings file a couple of days ago so everything would be back to default and nothing changed with the problem
sorry to take so long responding but I guess I have to keep updating this page to see if there is any response, didn't know that, I thought it was some form of chatting
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Kenneth Barnett

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So, clearly no one has an answer. Correct????
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Kenneth Barnett

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I don't have anything running but CS5. I've been doing the exact same thing for several years but have only had this problem for a little more than a year. I deleted my settings file completely, I've uninstalled CS5 and reinstalled it but still the same problem.
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Chris Cox

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It still sounds like a third party plugin, or a script set to run when files open.
Otherwise Photoshop would be opening the files with exactly the same size and resolution as they had when they were saved.
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Kenneth Barnett

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everything else I save and reopen, reopens as saved. Only photos entered in RAW from bridge do this, although they worked fine for several years. I can go back, more or less, to the time that this started happening. The ones before that date work fine the ones after, change size when reopened.
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Kenneth Barnett

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I only save the edited file first as a psd, flatten it and save again as a psd, then save that same file as a tif and then save that file as a jpg. only the tif and jpg reopen a different size
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Chris Cox

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Again, that doesn't happen for anyone else.
Somewhere, you have something in your process that resizes the images.