CS4 - copied from another machine and didn't copy all files

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  • Updated 5 years ago
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I migrated Creative Suite CS4 from old Powerbook Pro w/ Snow Leopard to new Powerbook Pro w/ Mountain Lion using Set up assistant. On new Mac Photoshop CS4 opened but certain actions led to a fatal error: “Missing component .... Library ...VersionCue.framework” that many people have mentioned. I removed Creative Suite from the new machine manually because the uninstallers would not work, ran Creative Suite Cleanup, and installed a new Creative Suite CS4 using my backup disks. Photoshop works, but when I try to manipulate layers it quits, and when I try to save a PSD as a JPEG, JPEG is not one of the “save as” options. Short of installing CS6 which seems to have its own set of issues, is there a specific file I’m missing or that is out of place? I can save often to get around the quitting problem, but not having the JPEG save option is a problem for my work.
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DF

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Posted 6 years ago

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Chris Cox

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You failed to copy all the files, specifically everything in /Library/Application Support/Adobe/...

Your best bet is probably to reinstall (not from backup, but from original media), then reinstall the updates.
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DF

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Thanks, Chris, but I had installed the original CS4 from a downloaded suite package from Adobe. I have only backup disks now. DF
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Chris Cox

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Then go download it again from Adobe's servers.

You can try to copy over all the files you missed, but most likely you'll still miss some.