I bought a sealed copy of CS3. The program installed but when I try to put in the serial number it insists that my number is for an upgrade. Nowhere on the box does it say upgrade only! I have spent an hour running in circles with the support area trying to find an email so I can contact someone who might actually be able to help me with this problem, but the support part of the website sucks and I can't find anything. I am beyond frustrated right now! Does anyone have an email or something so I can get this fixed?