CS2 Toolbars/palettes and open files disappear after performing certain operations

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  • Updated 7 months ago
Recently, I've been having problems with my otherwise-reliable old copy of Photoshop CS2.  (Yes, it's old, but it does everything I need, so I haven't upgraded.)  Photoshop will behave normally for a period of time, but after that period, what will happen is that toolbars/palettes and any open files may suddenly disappear after performing certain types of actions.

For example:
*If I use any tool that opens up a dialog box (e.g. "Canvas Size"), after closing that dialog box, all my palettes/toolbars and open files will have vanished.

*If I adjust the opacity on a certain layer, my currently open file will remain visible, but all my toolbars/palettes will vanish.

*If I click on the minimize/maximize buttons on my currently open file (or even the top bar of the window), my toolbars/palettes may vanish or reappear.

*Opening a new file may cause my toolbars/palettes to disappear.

*Dragging the contents of one file into another will cause all my open files AND my toolbars/palettes to disappear.

If I click on the top of the Photoshop window, everything will reappear.  I can also double-Tab to recover everything.  But, this doesn't prevent the open files/toolbars/palettes from disappearing again.

Once Photoshop is in this state, I can't bring up any other open files/applications over Photoshop by selecting them from the Taskbar; Photoshop will remain displayed over the file/application that should be displayed.  For example, if I have a folder or application (such as FireFox) open in the Taskbar, and I click on it to bring it to the foreground, it won't appear--Photoshop will remain displayed instead.

Anyways, these problems only started happening within the last couple weeks.  I didn't have any new software changes or new drivers that may have caused the issue (although I have since upgraded my graphics driver, and it hasn't helped or hurt the situation).  What do you think may be causing these problems?
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Michael Williams

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Posted 2 years ago

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Ken Rounds

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Are you using Windows 10? Some of my older programs don't work well on Windows 10. I updated recently to the W10 Anniversary version & it seems to have less bugs. I did have trouble with the last Nvidia update & had to rollback the driver.
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Michael Williams

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Hi,

No, I should have stated above, I'm using Windows 7 64-Bit.  I've been using Photoshop on this machine for the last 5 years with no particular issues.  Like I said, I did update my graphics driver (AMD Radeon HD 6570) *after* the problems started happening, but this didn't help or hurt the issue.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Does hitting the Tab key bring them back? I'm wondering if you're hitting the Tab key as part of another process and it's getting applied to the workspace to hide the tools and panels.
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Michael Williams

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Hitting the Tab key once doesn't bring back any disappeared elements--instead, it will hide anything that HASN'T disappeared (or, if everything has already disappeared, it will do nothing).  But if I press Tab a second time, it WILL bring everything back.

Note that I am DEFINITELY not hitting the Tab key by accident--it's far enough out of the way that I can't do that unless I do it intentionally.  Also, I believe Tab hides/unhides everything at once, rather than selectively hiding certain elements, so having some elements disappear at some times and not others wouldn't be consistent with how I understand Tab's behavior.  Plus I don't believe Tab is supposed to hide open files, so that wouldn't explain why they are disappearing.

Again, if you look at my list of examples, many of them don't involve the keyboard at all (such as adjusting the Opacity slider), so Tab wouldn't come into play in those circumstances.

Thanks!
(Edited)
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Michael Williams

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Hi,

Does anybody have any other suggestions on how to resolve this?  It's making it very difficult to work on anything.
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Michael Williams

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Hi,

Is there any updates on this?  Photoshop is effectively unusable in this state, and I really need support.
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Bosse Jägenstedt

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The same problem haunts me since a long time. For me I get everything back when I click the top bar of a picture. That makes all the tools visible again