Photoshop: Cross-Platform switch via Upgrade

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  • Question
  • Updated 6 years ago
  • Answered
  • (Edited)
I have a PC version of CS4-Extended, and would like to upgrade to a Mac version of CS6 via download. I've been to the upgrade page and the first thing it asks you is what version you currently have. I choose CS4-Extended and then the next field asks what platform. Heres My dilemma:

Does this field want to know which platform the current (un-upgraded) package is? Or is it asking what platform you want the upgrade to be? I don't want to pay the $199 and then have it tell me I can only upgrade to a CS6 PC version.

Also, is the previous version of the software required to be installed (obviously not possible in my case)? Or do you just need the Serial Number? Thanks very much!!
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Steven Roberts

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  • confused

Posted 6 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
It's asking what platform you want to buy. Buy the mac version. You just need to enter the serial number for your previous version of CS4.