LR 4: Cropping Not Working

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  • Updated 6 years ago
  • (Edited)
When I crop (within the develop module) in Lightroom 4.1 RC2, (or in 4.0), after a few photos, it simply stops working. When I try to crop I either get a black screen where the picture would normally be or get an "An Unknown Error Occurred" message. Getting out of LR and back it solves the issue for a few more photos, but then I have to keep doing it. I did not have this issue in LR 3. I can't seem to find others with this issue.
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Scott Cassell

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Posted 6 years ago

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Photo of Rikk Flohr

Rikk Flohr, Champion

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That sounds like video driver problems. Have you tried updating your video card's software?
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Jonathan Ripsom

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I used to get this when running LR 3 on Win 32 with 4GB memory, but LR could only access about 1.5GB of that memory. Once I moved to Win 64, LR could get access to more memory (e.g. 3.5GB out of 4GB), the problem went away.