Photoshop 2020: Cropping, resizing unacceptably slow since upgrade

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  • Problem
  • Updated 6 months ago
  • (Edited)
SInce I upgraded to Photoshop 2020 last week my work has ground to a pedestrian pace when resizing or cropping. I get the spinning beachball and it takes up to 5 minutes before A preview is built and releases the freeze. I've never had any issues previously with my CC membership.

This needs to be sorted ASAP as I see it's far from an isolated incident.

I run an iMac with 3.3GHz Intel Core i5, 16GB RAM, 2GB AMD Radeon R9 M395 Graphics Card
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Sam Thompson

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  • frustrated

Posted 7 months ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
Double-check your units. I suspect you have Inches selected instead of pixels. If you reset the crop tool settings, does it work as expected? https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html#tool