crop tool in Elements 12 (Windows) unstable

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  • Updated 4 years ago
all tools in the modify category have become unstable. Windows 8.1 64 bit operating system x64-based processor. Photoshop Elements 11 and Photoshop Elements 12. After over a year of working properly the crop tool in Elements 11 became unstable. Reset tool, reset all tools, reset preferences on startup with no help. As soon as I click on an image the crop tool selects a small section of the photo. Cannot adjust crop with handles. Occasionally a larger area of the photo is selected but the handles either do not work at all or will only skew the crop. Upgraded to Elements 12 with same results. Elements 12 version 12.1 (20140303.12.1.49334)) x32. Straighten tool displays similar issues. Crop tool will work occasionally from the Guided mode but only sporadically.
Photo of Richard Hagquist

Richard Hagquist

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Posted 4 years ago

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