Photoshop: When I crop then click Enter the image disappears

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  • Question
  • Updated 2 years ago
  • (Edited)
hey guys i have a problem with Crop toi in photoshop when select the era that i want to crop then i clic Enter the image disappear
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Ahmidou Ben

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Posted 2 years ago

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John Maguire

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Could you please let us know your system specs, "mac or pc, OS,ram, video card." have you updated your video drivers lately.
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Ahmidou Ben

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hello i have Mac OS sierra 10.12 video card : AMD Radeon R9 M370X 2048 Mo
Intel Iris Pro 1536 Mo
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John Maguire

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Have you checked into an updated video driver.  I'm on a PC so maybe other Mac  users will chime in.
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Gautam Bahl, Employee

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Can you create a screen recording and share with us?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Are you accidentally cropping to 1px by 1px? Try resetting the crop tool: http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-most-issues.h...