Crop in Video Timeline - Transparency Issues

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  • Updated 10 months ago
  • (Edited)
There is a bug still present in CC 2018 where if you are working in video timeline, when you initially use the crop tool, Photoshop then treats that exact frame as the start of the video. If you then try to crop an earlier point in the video, it only shows transparency. Cropping after that point in the video works as expected.

Here is an example, with an mp4 file I have directly opened in Photoshop. Here I use the crop tool for the first time on the middle of the video:
https://78.media.tumblr.com/a73d86ea160510e9f40c6772ad70812a/tumblr_oyycti5z5c1wcd54jo1_1280.gif

Then I skip back to an earlier part of the video and try to crop, and the bug manifests itself: 
https://78.media.tumblr.com/95871f46c74d518cf538ca4a520a4437/tumblr_oyycti5z5c1wcd54jo2_1280.gif

Lastly I skip to a later part of the video and the crop tool works normally:
https://78.media.tumblr.com/021c85b75deb707808812e32d8c0cb32/tumblr_oyycti5z5c1wcd54jo3_1280.gif

The only workaround I have found is to initially use the crop tool on the very first frame, so that it will behave normally. This needs to be done every time the file is reopened. If I forget to do this, I have to close and then reopen the file to fix it.

I'm currently on macOS Sierra, running CC 2018, but I did once replicate this bug on a previous Photoshop version on Windows 10 as well, so I don't think it's a Mac-specific issue.
Photo of Mayka M

Mayka M

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Posted 10 months ago

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