Problems with credit card payment on adobe website

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  • Problem
  • Updated 4 years ago
  • (Edited)
Want to buy photoshop family, but doesnt reconize the addres of my credit card, I've been tryning but cant buy it... BTW safari doesnt work with your payment site/form.
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oscar hernandez

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  • frustrated... I want to buy!!!

Posted 4 years ago

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Julie Desjardins

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Hi, i change my credit card, cause i loose the last one and i change it on my account and i dont have acces since a couple o f tim and i really need it, cause i have homework to do with it. Thank you to take this problem seriously soon as possible.

Julie Desjardins
juliedesjardins.a1@gmail.com
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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I'll have someone contact you.
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Julie Desjardins

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Hi, i try and try to have acces again to my Adobe Illustrator and Photoshop and it always said that there is a problem...code : 50 ?? Can someone can call me tuesday at 3 o'clock please, is the only moment that a can, cause i'm not at school and like i said to you before i really need it and i paid for it. Thank you to call me and considerate this problem urgently.

Thank you,

Julie Desjardins
juliedesjardins.a1@gmail.com
514 553-5669
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Do you use a firewall at your location? that may be part of the problem. I've put a support request for someone to contact you.