Creative Suite apps won't launch on MacOS - can't find vmutils system library

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  • Updated 6 years ago
  • (Edited)
Hi, I have been having a problem with my Adobe Creative Suite programs crashing on launch. I have The Adobe Creative Suite Masters Collection CS5. Some of the programs still open but most do not. The programs that are quitting are Bridge, Device Central, Dreamweaver, Extension Manager, Flash, Illustrator, Media Encoder, Photoshop, and Soundbooth.

I have tried uninstalling and reinstalling the Creative Suite and I have the same problems. I have run a permissions repair many times with no success.

I think I must have a corrupted file because the error message is the same for all of the failing programs. I'm not sure what I should do to fix the problem though.

This is the crash report that I get when I try and open Photoshop.

Process: Adobe Photoshop CS5 [3067]
Path: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier: com.adobe.Photoshop
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [83]

Interval Since Last Report: 674 sec
Crashes Since Last Report: 74
Per-App Interval Since Last Report: 0 sec
Per-App Crashes Since Last Report: 1

Date/Time: 2012-07-25 14:39:16.560 -0400
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 1A31D043-8EF1-4DA3-B8A0-5029D9B2B129

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0

Dyld Error Message:
Library not loaded: /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
Referenced from: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/../Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
Reason: image not found
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Geoff Barton

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Posted 6 years ago

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Chris Cox

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You're missing some OS libraries - and that's not good.
You'll probably need to reinstall the OS to fix the missing libraries.
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Chris Cox

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You're running 32 bit, you might switch to 64 bit and see if it works.
Some "utilities" try to reduce the OS size by deleting 32 bit (and PowerPC) binaries that you theoretically won't use.
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Geoff Barton

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Thanks for the reply. Should I try reinstalling my current OS or should I upgrade to a newer version of OSX? I've been wanting to upgrade anyway.
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Chris Cox

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Either, it's up to you. 10.7.4 is relatively stable. I'd hold off on 10.8 for a bit, though.