Creative Cloud subscription

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  • Question
  • Updated 2 months ago
  • Answered
I'm hearing from a few different sources that the Creative Cloud Photography Plan which includes LR and PS at $9.99 month will no longer be offered and is being replaced by a more expensive plan which includes 1 TB of storage for $19.99 month.  When I check the Adobe website from my various computers, I still see the $9.99 plan for PS and LR...but others are saying they only see the $19.99 plan and the only $9.99 plan they see is for LR. Further, one person said they communicated with Adobe yesterday and were told that the $9.99 plan will no longer be offered.  I'm really confused because I haven't seen or heard anything about this price increase and am hoping someone can clear up the confusion here and why we are seeing different things on Adobe's website. Someone even sent me a screenshot showing the $19.99 plan from their computer.  Everyone is pushing the panic button but I'm not...yet.  can someone shed some light on this? Since a number of us teach, we want to make sure we don't give out incorrect information. Thank you!
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Betty Wiley

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Posted 2 months ago

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Laura Shoe, Champion

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Official Response
Here's the word from Adobe:

Q: I see that the Creative Cloud Photography Plan (20GB, $9.99) is not available on Adobe.com. What is happening?

"From time to time, we run tests on Adobe.com which cover a range of items, including plan options that may or may not be presented to all visitors to Adobe.com. We are currently running a number of tests in the US."

Q: Is this plan still available for purchase?

"Yes, the plan is still available for purchase from Adobe during this test. Contact support to purchase: https://helpx.adobe.com/contact.html";

Q: Does this mean that (Product name: Lightroom Classic/ Photoshop/Lightroom CC) is no longer available?

"This test has no impact on the availability of any desktop application.Lightroom Classic, Lightroom CC, and Photoshop desktop apps all continue to be available."

Q: Will the Creative Cloud Photography Plan (20GB) be available into the future?

"We don’t comment on future products or plans."
(Edited)