Creative Cloud is gone

  • 1
  • Problem
  • Updated 1 month ago
  • Solved
I got on my computer this morning and there was an error code 41.  It says to reinstall it but I cannot find it to reinstall. 

Here are 2 screenshots one is for the shortcut and the other is what I saw when I logged on. 

I did not move or uninstall anything, not sure why this happened.  

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Julie Stiltner

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Posted 1 month ago

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Debbie Ash

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I have uninstalled adobe then reinstalled it and it worked
again with cloud go into cloud via your password on the web sign out then sign back in
literally the old adage turn it off and turn it on again, apple support are also brilliant, and adobe are ok'ishhope this helps 

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Julie Stiltner

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Thank you hun, after I posted this I did a search and found an uninstaller and then an installer and I now have it back.