Creative Cloud Freakout

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  • Problem
  • Updated 1 year ago
I'm not sure if this falls outside the purview of this site, but I ran into this problem in the midst of doing troubleshooting gere, so I thought I'd share this bug. I'm not 100% sure of the order of events, but I did some work putting images into folders in Creative Cloud. I had three folders, "For Adobe Debug 1" "... 2" and "... 3". I ended up deleting 2, then renaming 3 to 2. There was a lot of bugginess with the folders coming back after deleted and not syncing properly. But finally, I got it sorted between my personal computer and my iPad. But then a couple days later, when I got back into my office, my work computer was doing this:

I resolved the issue by deleting the folders, as I didn't need them anymore. So it's no longer doing that (I couldn't wait around for support to look into it, it was driving me crazy). But thought it was worth sharing.
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Jon Anscher

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Posted 1 year ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi John,

I'll send you an email. The Creative Cloud/Sync team has asked for logs.

- Jeff