Creative Cloud App will not download update of Lightroom 6

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  • Updated 3 years ago
  • (Edited)
Trying to download and install Lightroom 6 and it just sits there at 0% for a long time and then will error out. I have signed out of Creative Cloud, rebooted the computer. Resigned back into Creative Cloud and it still will not even start the download. I have disabled the firewall and antivirus and still the download sits at 0%. I am running the latest version of the Creative Cloud app. Can it be downloaded directly so I can avoid using the Creative Cloud app?
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Mike Howard

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Posted 3 years ago

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Mike Howard

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The error I that is getting recorded in the logs is:

Exit Code: 15 - Media DB Sync failed.