Creative Cloud Account Issue

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  • Question
  • Updated 1 week ago
I was reviewing my CC account yesterday getting ready to reup for another year. In so doing I noticed that my computer is listed twice as being Activated under two slightly different names:

My Computer Name on WINDOWS, and
My Computer Name on WINDOWS_64

So I deactivated them both and then logged out and back in again. Only the "My Computer Name on WINDOWS_64" was listed as Activated. I checked a couple of times yesterday with no duplications. I thought all was well and good.

This morning both names are again listed as Activated. This is not a big deal except I'm concerned that when I really want to add another computer to my account my single computer will already count as two. Has anyone else run into this anomaly?
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JC

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Posted 1 week ago

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