Lightroom: Crashing attempting to open Preferences

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  • Updated 5 years ago
  • (Edited)
Hello . I am having two problems. First, every time I try to open the Preferences menu, the program crashes. Second, when I try to open the Book module, a window appears saying that an error ocurred when changing modules. Help is appreciated.

Giampiero Riccio
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Giampiero Riccio

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Posted 5 years ago

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Becky Sowada, Adobe Employee

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It sounds like your prefs file may be corrupt. Try removing your preferences file (quit Lightroom first). Instructions/locations of preference files can be found here: http://helpx.adobe.com/lightroom/kb/p...