ELEMENTS 12: Crashing

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  • Problem
  • Updated 4 years ago
  • (Edited)
My new Adobe Photoshop 12 repeatedly crashes without creating and saving edited photo in version set. This occurs more frequently than my previous version. It is impossible to do more than a few pictures in a session. Please help. NO!!
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Theron Wells

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Posted 4 years ago

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Photo of Per Nilsson

Per Nilsson

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I have the same problem in Elements 11 when saving an edited photo. The program either slows down extremely och stops totally. I have no capacity problem in my computer. Intel Core i5, 2.8 GHz, 8 GB RAM and 1.1 TB free space out of 1.3 on hard drive.
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Chris Cox

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Slowing down or freezing are not the same as crashing, so you have a very different problem.
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Per Nilsson

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Yes it might be so. But I still have a problem that makes it impossible to use Elements for editing photos. What do you need to know to help me solve the problem?
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Sandeep Singh, Official Rep

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Hi Theron,

Could you please share the crash report with us?
So that we can find out what's going on with Photoshop Elements 12 on your system.

Thanks,
Sandeep
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Per Nilsson

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Now i can ́t make the system stop. If I am patient and give it time enough (a couple of minutes) the system saves the edited Picture and return to Organizer.
I have Elements vers. 11.0