Photoshop: Crashes since Retina Update (Navigator Panel crash)

  • 3
  • Problem
  • Updated 6 years ago
  • Solved
  • (Edited)
Random crashes since the Retina Update.

Wasn't doing anything special. The first crash I don't even think I had any documents open. The second one, I had three small documents open and wasn't performing any major actions. It managed to recover my documents, thankfully.

I have three extensions installed (Cut and Slice Me, GuideGuide, Bjango Tools), but had not used them or opened those panels in that session or in those files.

I submitted the crash logs, and have those available if needed.
Photo of Shaw


  • 3 Posts
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  • mildly concerned

Posted 6 years ago

  • 3
Photo of Pete Green

Pete Green, Customer Advocate

  • 721 Posts
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Official Response
We have released an update which addresses this and more -- please choose Help > Updates to begin the update process.