Crashes when opening a file

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  • Updated 4 years ago
PS6 Essentials for Mac crashes every time I try to Open a file. The ONLY way I can get it to open is to drop the file (jpg) directly on the PS icon in the tray at the bottom of the screen. I have tried everything including deleting the program and reinstalling it from the DVD. My hard drive has 438gb available. I have tried shutting down all other programs (but that was never a problem in the past). I have been using this program on this computer for a long, long time (years).
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Russell Caauwe

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Posted 4 years ago

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Chris Cox

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Do you mean Elements 6?

What OS Version are you using?

And what does the long, detailed crash report say?