Lightroom 5: Crash while checking for duplicates and scrolling

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  • Problem
  • Updated 5 years ago
  • (Edited)
I am looking for duplicates in my LR catalog. I am using a duplicate plugin which creates a collection of duplicates. Then I can flag them as rejects and delete them from folders.

The problem I am having is that LR5 crashes if I scroll down to display the end of the collection. It displays some videos. I disabled the plugin but same problem. Maybe it is not the plugin.

I have deleted many duplicates that were near the start of the collection, but as soon as I get to the end, LR5 crashes.

I think it is videos, but I am not sure. I have made the collection many times, and even if 1000 duplicates are found, it works fine until the end.

Now the collection is 200, and it works fine until the end when LR5 crashes.

I can't delete the suspected files as LR5 crashes.
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Edward Morgan

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Posted 5 years ago

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Chris Cox

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Which OS version are you using?
Which specific version of Lightroom?
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Edward Morgan

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Windows 7, 64 bit.

Lightroomj 5.0

I checked for updates, but 5.0 is the latest.

Again, the plugin that created the collection was disabled.
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Chris Cox

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Is there some reason that you have not installed the Lightroom 5.1 update?

And 5.2 RC is already available.
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Edward Morgan

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I really think it is videos.

As you know, I am using collections. To delete the duplicates, I must go to all photos and display the rejected.

I must use attributes. I have only master photos selected, yet three videos are shown that cause LR to crash as soon as these are seen. I want to deselect these, but LR crashes before I can get to them. If I try to delete other videos using attributes with videos selected, others that I have rejected are shown, but they will not be deleted.

Here is more data that may help you.
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T430 ThinkPad Computer

Processor Intel Core i7-3520M
Operating system Windows 7 Professional 64
Operating system Language Win7 P64 English
Total memory16 GB PC3-12800 DDR3 (2 DIMM)
Hard drive500GB HDD 7200rpm
Optical deviceDVD Recordable, UBE w/SWR
Battery9cell LI Battery TWL70++
BluetoothBluetooth 4.0 w/ antennaWiFi
wireless LAN adapters Intel Centrino Ultimate-N 6300

LightRoom 5.0
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Edward Morgan

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Where is LR 5.1 or 5.2?

If I "check for updates", it says 5.0 is uptodate and there are no updates.
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Richard Henley

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While 5.2RC may or may not solve your problems you can find it on the Labs site for pre-release software:

Adobe Photoshop Lightroom 5.2 RC
http://labs.adobe.com/technologies/li...

I had my first crash when exiting Lightroom yesterday, after opening in the library and only perusing the book module for a bit.

Problem signature:
Problem Event Name: APPCRASH
Application Name: lightroom.exe
Application Version: 5.2.0.10
Application Timestamp: 51f28b0b
Fault Module Name: StackHash_3173
Fault Module Version: 6.1.7601.18205
Fault Module Timestamp: 51dba4e7
Exception Code: c0000374
Exception Offset: 00000000000c4102
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 3173
Additional Information 2: 3173d202a7976be0362b81fa7b5f9ce2
Additional Information 3: 8178
Additional Information 4: 81780d22bb51f470690e96f3e431fa2b
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Edward Morgan

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I found the version 5,2 RC. It did fix the problem, but I think it fixed it by eliminating videos from the collection.

I kept checking for updates, but none. It seems this is a beta, not a true update.

So videos are not, it seems, referenced, but photos are and it seems to work now.