Photoshop CC 2014: Crash on launch (another outdated video card driver)

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
Hello. After Phoroshop CC start up, the program crases & gives me the message:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 15.2.1.257
Application Timestamp: 543dbc5e
Fault Module Name: igdfcl64.dll
Fault Module Version: 8.1.0.2828
Fault Module Timestamp: 50185087
Exception Code: c0000005
Exception Offset: 00000000008059c3
OS Version: 6.2.9200.2.0.0.256.48
Locale ID: 1032
Additional Information 1: 653c
Additional Information 2: 653c88912ad0121debc0541892f251c2
Additional Information 3: 36ed
Additional Information 4: 36ed76bed170a2a76704815cecf37b05

Can someboby help me to overcome this problem. Thanks a lot!
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Panagiotis Tsakanikas

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Posted 4 years ago

  • 1
Photo of Chris Cox

Chris Cox

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As you can already see there, your Intel video card driver is crashing.
Please update your driver from Intel's website to pick up the latest driver bug fixes.
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Panagiotis Tsakanikas

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Good Morning.

Thanks a lot for the quick response.

The problem is fixed.

Best regards !!