Photoshop: 5 crashes in 5 minutes

  • 1
  • Problem
  • Updated 8 months ago
  • (Edited)
Your update is NOT WORKING. What do we do?? Shutting down computer, not recovering work, crashed five times in ten minutes. I do NOT HAVE TIME FOR THIS.
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Marie Taylor

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  • very frustrated.

Posted 8 months ago

  • 1
Photo of Jaroslav Bereza

Jaroslav Bereza

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Meanwhile could you place here info from dialog: Help > System info?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Also, ifyou haven't done so already, please submit all Crash Reports along with youremail address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html I'm not seeing any presently.
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David, Official Rep

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Hey Marie, what were you trying to do before the crash?  Did you recently update to Catalina?  I ask because OS updates are notorious for corrupting the font cache.  Have you tried clearing your PS preferences at launch?

Thanks,
David