Photoshop: Crash at open a PDF with security settings (password).

  • 1
  • Problem
  • Updated 7 months ago
  • Solved
  • (Edited)
When try open a PDF file with security settings (password) in new version 21.0.0 or 21.0.1, the application crash with "say" nothing.

I tried several files, from several fonts and same happened.

All PDF that I try open, are Vector PDF files created at another applications, like AI and PDF proof files from my prepress company.
Photo of Felipe Santos

Felipe Santos

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  • frustrated.

Posted 8 months ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
This issue should be fixed in the 21.0.2 update that was released yesterday.