Could not build a preview because of a program error - Elements 12.1

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  • Updated 4 years ago
  • (Edited)
On my iMac (Mavericks OSX10.9.4) I open a jpg file in PSE 12.1 and do a simple task - such as crop. I then try and 'save as' (a different file name) and I get the following error "Could not build a preview because of a program error". This has rendered my newly bought PSE useless! Have looked online and posted to Adobe forum and have got not responses. Please let me know how to fix this .
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Melissa Mitchell

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Posted 4 years ago

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