Could not open my Photoshop!

  • 1
  • Problem
  • Updated 3 years ago
My Photoshop wont open and keeps saying "Could not initialize Photoshop because the preferences file was invalid (it has been deleted)." What can I do?!
Photo of Kat Bartlett

Kat Bartlett

  • 2 Posts
  • 0 Reply Likes
  • stressed

Posted 3 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 818 Reply Likes
Try manually deleting the Photoshop preferences folder (in ~/Library/Preferences/Adobe Photoshop Settings/...)
Photo of Kat Bartlett

Kat Bartlett

  • 2 Posts
  • 0 Reply Likes
I can't even open that up. Photoshop preferences just automatically shut down on me
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 818 Reply Likes
That isn't in Photoshop, it is in the Finder. Go to that folder (with the same version number as the Photoshop that is failing) and delete the contents.