Photoshop: Could not initialize because there is not enough memory

  • 1
  • Problem
  • Updated 3 years ago
  • (Edited)
In Photoshop preference, I increased the amount of RAM (don't remember what I set) and now I cannot open Photoshop. It gave message "Could not initialize Photoshop because there is not enough memory." I know that there are plenty of memory in my computer. I reinstalled Photoshop and still the same problem. I search and could not find any data file that might contain the changed RAM amount. Other programs are running normal. Please help.
Photo of c swift

c swift

  • 3 Posts
  • 0 Reply Likes
  • frustrated

Posted 3 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 814 Reply Likes
What version of Photoshop are you using?
What OS version are you using?

Have you tried resetting Photoshop's preferences?

Also, that error can come up incorrectly sometimes when OS APIs fail in odd ways, or when some third party plugins fail to load correctly.
Photo of c swift

c swift

  • 3 Posts
  • 0 Reply Likes
I'm using Photoshop 5.5 in Windows 8.1. I cannot reset the preference because I cannot open Photoshop. Photoshop starts and immediately is followed by a message window with the above mentioned error message. When I clicked 'ok' on that window, then Photoshop shuts down.

I have not installed any plugins that I'm aware of. This problem occurs right after I had increased the max memory in the Photoshop preference.

I uninstalled and reinstalled Photoshop a few times but got the same result. I kind of think that maybe the memory specification is stored somewhere else in the computer, but I can't seem to find anything related to that in the Photoshop files.
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 814 Reply Likes
Photoshop 5.5? That's ancient (1999!).
You can still reset preferences by going into your preferences folder and deleting the Photoshop 5.5 Settings folder.

But a version of Photoshop that old is not likely to work on modern systems -- it can't even deal with disks over 1 TB (because the MS APIs available back then couldn't handle them). And it can't use more than 2 or 3 Gig of your RAM.
Photo of c swift

c swift

  • 3 Posts
  • 0 Reply Likes
Thanks for your answer. The thing is, I know the program is old, but it's been working fine for me for what I use it for, which I do all the time, until I enlarged the memory preference. There lies the problem of requesting too much. I also use the program on my laptop and it works fine. Previous reinstallations did not cause any problems. What I don't understand is that the uninstall erases everything about Photoshop, and the reinstallation still comes back with the same problem. I would think it reinstalls with all of the initial defaults.
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 814 Reply Likes
Uninstall and reinstall doesn't remove the preferences or the registry entries. And the memory percentage is stored in the Windows registry.
Photo of Michel BRETECHER

Michel BRETECHER, Champion

  • 1106 Posts
  • 230 Reply Likes
"The problem occurs right after I had increased the max memory in the Photoshop preference"
The recommended value is around 70%.
If you set it much higher, you are sure to get the message unless you have a lot of available RAM. That's counterintuitive, but a common situation.