Could not complete your request because of a program error. When i open PSD

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  • Updated 3 years ago
Okay so I'm a young graphic designer, I've been using Photoshop for a while and never had this problem, I did some work and when I saved it and quit for a little break, when i came back and opened it "Could not complete your request because of a program error." is all I get, so I get a little upset but just do another one, I did this three times before I just couldnt take it anymore. Please help, I need to get these orders out really soon.

I have Photoshop CC my mac is 10.7.5 os x 2 Ghz Intel Core 2 Duo 2.5 GB 667 Mhz DDR2 SDRAM



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Wade Bradley

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Posted 3 years ago

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Chris Cox

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Which specific version of Photoshop are you using? (check help->system info)

What do the last few lines in the PSErrorLog.txt file show (in your Photoshop preferences folder) ?
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Wade Bradley

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i dont have a PSErrorLog.txt when I looked

and Im using Version 14.2.1 of Photoshop CC
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Chris Cox

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If you have a Creative Cloud subscription, then why are you using the old 14.2 instead of the current 16.0.1? (you're two full versions behind!)

And if you encountered a program error, then it would be logged to the PSErrorLog.txt file in your Photoshop preferences folder.