Photoshop CC 2017: Could not complete your request because of a problem parsing the jpeg data (Instagram encoded JPEG)

  • 9
  • Problem
  • Updated 4 months ago
  • Solved
  • (Edited)
Photoshop CC 2017 is giving this message: "Could not complete your request because of a problem parsing the JPEG data" when I try to open certain JPEG files. 

Same file shows fine in Bridge CC, Chrome, IE, irfanview, and is recognized as JPEG image.

The image is downloaded from my Instagram account, but is seems that there is same issue with all images downloaded from Instagram.
Photo of Coreme

Coreme

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Posted 1 year ago

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Photo of Jeff Sass

Jeff Sass, Official Rep

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Official Response
Hi everyone,
Today Adobe released new versions of many of our Creative Cloud applications including Photoshop and After Effects that fix the above issue. The Photoshop internal version number is 19.0.0. For more details please read the blog post at:  https://blogs.adobe.com/photoshop/2017/10/get-the-goods-announcing-updates-to-photoshop-cc-dimension...
-Jeff