Photoshop: Corrupted preference file

  • 1
  • Problem
  • Updated 4 years ago
  • (Edited)
  • 1
/Users/henryhawkins/Library/Containers/com.apple.mail/Data/Library/Mail Downloads/5A387343-878E-49E3-81C7-E302FCAFEEFB/Adobe Photoshop CC 2014 Prefs.psp.zip This is a corrupted preference folder file. Julianne Kost suggested sending this. Appreciate her video upon correcting this problem.
Photo of Vincent Iannazzo

Vincent Iannazzo

  • 3 Posts
  • 0 Reply Likes

Posted 4 years ago

  • 1
4 years ago
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 15079 Posts
  • 2148 Reply Likes
Hi Vincent, that's just a path to the file on your system. You can zip up the folder and put it on Creative Cloud or Dropbox and share the link. We can look into it.
4 years ago
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 15079 Posts
  • 2148 Reply Likes
FYI - there's a newer version (CC 2015.0.1) available.
4 years ago
Photo of Vincent Iannazzo

Vincent Iannazzo

  • 3 Posts
  • 0 Reply Likes
https://www.dropbox.com/sh/imxcttnr88...

Had to replace the folder for CC and CC2014

Haven't downloaded the recent version as use third party plug ins which don't
work on CC2015 (dan margulis' program)
  • 1

Powered by Get Satisfaction