Photoshop: Corrupted preference file

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  • Problem
  • Updated 3 years ago
  • (Edited)
/Users/henryhawkins/Library/Containers/com.apple.mail/Data/Library/Mail Downloads/5A387343-878E-49E3-81C7-E302FCAFEEFB/Adobe Photoshop CC 2014 Prefs.psp.zip This is a corrupted preference folder file. Julianne Kost suggested sending this. Appreciate her video upon correcting this problem.
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Vincent Iannazzo

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Posted 3 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Vincent, that's just a path to the file on your system. You can zip up the folder and put it on Creative Cloud or Dropbox and share the link. We can look into it.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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FYI - there's a newer version (CC 2015.0.1) available.
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Vincent Iannazzo

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https://www.dropbox.com/sh/imxcttnr88...

Had to replace the folder for CC and CC2014

Haven't downloaded the recent version as use third party plug ins which don't
work on CC2015 (dan margulis' program)