Elements 11: Copy/move to a removable drive gives DVD write error message

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  • Updated 4 years ago
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I'm running Photoshop Elements 11 on a new windows 8.1 PC. When I try to copy files to a DVD for offsite security it produces an error message to "upgrade to the latest firmware for the drive".
I can write to the drive within Windows explorer. The drive is a TSST CD/DVDW SH224DB. I couldn't find a driver download website for the manufacturer and I'm reluctant to download a driver from one of the many other websites.
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Peter Metz

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Posted 4 years ago

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Surendra, Employee

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Are you using an internal CD drive? If so, can you please try with an external CD drive and see if you still face the issue. Also please try a disc from a different manufacturer (say verbatium)

~Surendra