Photoshop 2020: Copy and Paste focus issue and odd scripting window

  • 1
  • Problem
  • Updated 4 weeks ago
  • (Edited)
Hello!

Since my upgrade to Photoshop 2020 on Windows 10, I've started seeing some odd behavior.... One main bugbear is copying and pasting of images from other applications or other open Photoshop files. For example, if I have an image open in one tab, and I 'select all' and 'copy', then move to a new tab with an empty canvas, I am unable to paste it in without clicking the canvas or a tool from the toolbar first. This also applies to copying and pasting images from web pages as well (among other things).

The second weird occurrence is that there is persistently an empty tool window hovering within the application. It has no title and is a blank white window. It can be resized and closed (close, close tab group etc), but upon closing it, it just reopens the next time I open another document.

I can inspect the window and can see it's an HTML file that is calling for two Javascript files : 




I have included a screengrab of the window (not much to look at!) - but it remains ON TOP of all the windows. It can be resized to nearly nothing, but I'd rather it not be there! 



Has anyone else experienced this, or can anyone offer any advice on how to remove it permanently?

Thanks for your time.
Photo of sadrobot

sadrobot

  • 5 Posts
  • 0 Reply Likes

Posted 1 month ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 16501 Posts
  • 2642 Reply Likes
I suspect the issues are related. Have you tried uninstalling and reinstalling the application?
Photo of sadrobot

sadrobot

  • 5 Posts
  • 0 Reply Likes
Hello! Gosh, thanks for the quick response! Yes, I have just uninstalled and reinstalled the application, but both issues still remain. I did try and paste in the scripts in my original comment but they (obviously) got removed, so I'll try again. The empty window is an HTML document that is trying to call two Javascript files:

../js/CSInterface.js
../js/main.js

Do these shine any light on what the problem maybe?

I noticed someone else mentioning about the application not 'being in focus' when copying and pasting, which was referred to as a bug that was going to be fixed in the next update. So that may answer the first query!

Thanks again.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 16284 Posts
  • 2585 Reply Likes
It looks like a floating panel. If you go into the Window menu, panels that are visible have a check next to them. Can you suss out which panel it is from looking there?
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 16284 Posts
  • 2585 Reply Likes
It may help if wecould see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.
Photo of sadrobot

sadrobot

  • 5 Posts
  • 0 Reply Likes
Hello
The panel/window isn't checked in the Windows menu - just the ones that are intentionally open (layers,history,character etc) - the panel is just nameless, and it only opens up when a document is opened. I can close the window, open a new document and it reopens again. :(

I have pasted my system info below....

Adobe Photoshop Version: 21.0.2 20191122.r.57 2019/11/22: e3e4068e635  x64
Number of Launches: 1011
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.18362.329
System architecture: Intel CPU Family:6, Model:15, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 3468 MHz
Built-in memory: 65447 MB
Free memory: 35978 MB
Memory available to Photoshop: 59963 MB
Memory used by Photoshop: 60 %
ACP.local Status:
 - SDK Version: 1.24.4
 - Core Sync Status: Reachable and compatible
 - Core Sync Running: 4.3.20.55
 - Min Core Sync Required: 4.3.4.2
ACPL Cache Config: 

Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 8
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1440, right=2560
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=0
glgpu[0].GLVersion="4.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=8192
glgpu[0].GLName="NVIDIA GeForce GTX 1080"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="26.21.14.4187"
glgpu[0].GLRectTextureSize=32768
glgpu[0].GLRenderer="GeForce GTX 1080/PCIe/SSE2"
glgpu[0].GLRendererID=7040
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce13a81bcfac4a48\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce13a81bcfac4a48\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce13a81bcfac4a48\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce13a81bcfac4a48\nvldumdx.dll"
glgpu[0].GLDriverDate="20191224000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60 NVIDIA"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2"
clgpu[0].CLDeviceVersion="1.2 CUDA"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=8192
clgpu[0].CLName="GeForce GTX 1080"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
clgpu[0].CLDriverVersion="441.87"
clgpu[0].CLBandwidth=2.31576e+11
clgpu[0].CLCompute=3624.92
License Type: Subscription
Serial number: 90970161360397810382
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop 2020\
Temporary file path: C:\Users\smile\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 930.5G, 560.8G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop 2020\Required\Plug-ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop 2020\Plug-ins\

Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112   
   ACE.dll   ACE 2019/11/20-15:01:25   97.614776   97.614776
   AdbePM.dll   PatchMatch 2019/09/25:16:59:41   1.613549   1.613549
   AdobeLinguistic.dll   Adobe Linguisitc Library   14.0.0.0   
   AdobeOwl.dll   Adobe Owl   5.5.0   
   AdobePDFL.dll   PDFL 2019/09/09-16:07:36   79.348578   79.348578
   AdobePIP.dll   Adobe Product Improvement Program   8.1.0.40.48685   
   AdobeSVGAGM.dll   AdobeSVGAGM   97.614776   97.614776
   AdobeXMP.dll   Adobe XMP Core 2019/08/13-01:06:57   79.164036   79.164036
   AdobeXMPFiles.dll   Adobe XMP Files 2019/08/13-01:06:57   79.164036   79.164036
   AdobeXMPScript.dll   Adobe XMP Script 2019/08/13-01:06:57   79.164036   79.164036
   adobe_caps.dll   Adobe CAPS   10,0,0,6   
   AGM.dll   AGM 2019/09/17-01:11:26   79.613319   79.613319
   ahclient.dll    AdobeHelp Dynamic Link Library   4.1.0.0   
   AIDE.dll   AIDE 2019/09/09-16:07:36   79.613133   79.613133
   ARE.dll   ARE 2019/09/17-01:11:26   79.613319   79.613319
   AXE8SharedExpat.dll   AXE8SharedExpat 2019/09/16-11:49:24   79.613314   79.613314
   AXEDOMCore.dll   AXEDOMCore 2019/09/16-11:49:24   79.613314   79.613314
   Bib.dll   BIB 2019/09/17-01:11:26   79.613319   79.613319
   BIBUtils.dll   BIBUtils 2019/09/17-01:11:26   79.613319   79.613319
   boost_date_time.dll   photoshopdva   12.1.0   
   boost_filesystem.dll   photoshopdva   12.1.0   
   boost_system.dll   photoshopdva   12.1.0   
   boost_threads.dll   photoshopdva   12.1.0   
   cg.dll   NVIDIA Cg Runtime   3.0.00007   
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007   
   CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1
   CoolType.dll   CoolType 2019/11/20-15:01:25   97.614776   97.614776
   CRClient.dll   Adobe Crash Reporter Client DLL   2.0.3.0   
   dnssd.dll   Bonjour   3,0,0,2   
   dvaaccelerate.dll   photoshopdva   12.1.0   
   dvaappsupport.dll   photoshopdva   12.1.0   
   dvaaudiodevice.dll   photoshopdva   12.1.0   
   dvacore.dll   photoshopdva   12.1.0   
   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0   
   dvamarshal.dll   photoshopdva   12.1.0   
   dvamediatypes.dll   photoshopdva   12.1.0   
   dvametadata.dll   photoshopdva   12.1.0   
   dvametadataapi.dll   photoshopdva   12.1.0   
   dvametadataui.dll   photoshopdva   12.1.0   
   dvaplayer.dll   photoshopdva   12.1.0   
   dvascripting.dll   photoshopdva   12.1.0   
   dvatransport.dll   photoshopdva   12.1.0   
   dvaui.dll   photoshopdva   12.1.0   
   dvaunittesting.dll   photoshopdva   12.1.0   
   dynamiclink.dll   photoshopdva   12.1.0   
   ExtendScript.dll   ExtendScript 2019/07/29-10:07:31   82.2   82.2
   icucnv64.dll   International Components for Unicode    Build gtlib_12.0.24171   
   icudt64.dll   International Components for Unicode    Build gtlib_12.0.24171   
   icuuc64.dll   International Components for Unicode    Build gtlib_12.0.24171   
   igestep30.dll   IGES Reader   9.3.0.113   
   JP2KLib.dll   JP2KLib 2019/09/05-01:10:23   79.273548   79.273548
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)   
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0   
   libmmd.dll   Intel(R) C/C++/Fortran Compiler   19.0.0   
   LogSession.dll   LogSession   8.1.0.40.48685   
   mediacoreif.dll   photoshopdva   12.1.0   
   MPS.dll   MPS 2019/09/27-13:40:09   79.613613   79.613613
   pdfsettings.dll   Adobe PDFSettings   1.07   
   Photoshop.dll   Adobe Photoshop 2020   21.0   
   Plugin.dll   Adobe Photoshop 2020   21.0   
   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   9.4.0   
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   9.4.0.46   
   PSCloud.dll                                                   1.0.0.1   
   PSViews.dll   Adobe Photoshop 2020   21.0   
   SCCore.dll   ScCore 2019/07/29-10:07:31   82.2   82.2
   SVGRE.dll   SVGRE   97.614776   97.614776
   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   19.0.0   
   tbb.dll   Intel(R) Threading Building Blocks for Windows   2019, 0, 2019, 0410   
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2019, 0, 2019, 0410   
   TfFontMgr.dll   FontMgr   9.3.0.113   
   TfKernel.dll   Kernel   9.3.0.113   
   TFKGEOM.dll   Kernel Geom   9.3.0.113   
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113   
   VulcanControl.dll   Vulcan Application Control Library   5.6.1.39   
   VulcanMessage5.dll   Vulcan Message Library   5.6.1.39   
   WinRTSupport.dll   Adobe Photoshop Windows RT Support   21.0.0.0   
   WRServices.dll   WRServices    Build 15.2.0.24467   15.2.0.24467
   wu3d.dll   U3D Writer   9.3.0.113   
   Unified Extensibility Platform  uxp-3.3.7.56


Required plug-ins:

   Accented Edges 21.0 - from the file “Filter Gallery.8bf”
   Adaptive Wide Angle 21.0 - from the file “Adaptive Wide Angle.8bf”
   Angled Strokes 21.0 - from the file “Filter Gallery.8bf”
   Average 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “Average.8bf”
   Bas Relief 21.0 - from the file “Filter Gallery.8bf”
   BMP 21.0 - from the file “Standard MultiPlugin.8bf”
   Camera Raw 12.1 - from the file “Camera Raw.8bi”
   Camera Raw Filter 12.1 - from the file “Camera Raw.8bi”
   Chalk && Charcoal 21.0 - from the file “Filter Gallery.8bf”
   Charcoal 21.0 - from the file “Filter Gallery.8bf”
   Chrome 21.0 - from the file “Filter Gallery.8bf”
   Cineon 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “Cineon.8bi”
   Clouds 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “Clouds.8bf”
   Color Halftone 21.0 - from the file “Standard MultiPlugin.8bf”
   Colored Pencil 21.0 - from the file “Filter Gallery.8bf”
   Conté Crayon 21.0 - from the file “Filter Gallery.8bf”
   Craquelure 21.0 - from the file “Filter Gallery.8bf”
   Crop and Straighten Photos 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “CropPhotosAuto.8li”
   Crop and Straighten Photos Filter 21.0 - from the file “Standard MultiPlugin.8bf”
   Crosshatch 21.0 - from the file “Filter Gallery.8bf”
   Crystallize 21.0 - from the file “Standard MultiPlugin.8bf”
   Cutout 21.0 - from the file “Filter Gallery.8bf”
   Dark Strokes 21.0 - from the file “Filter Gallery.8bf”
   De-Interlace 21.0 - from the file “Standard MultiPlugin.8bf”
   Dicom 21.0 - from the file “Dicom.8bi”
   Difference Clouds 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “Clouds.8bf”
   Diffuse Glow 21.0 - from the file “Filter Gallery.8bf”
   Displace 21.0 - from the file “Standard MultiPlugin.8bf”
   Dry Brush 21.0 - from the file “Filter Gallery.8bf”
   Eazel Acquire 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “EazelAcquire.8ba”
   Entropy 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “statistics.8ba”
   Export Color Lookup Tables 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “Export3DLUT.8be”
   Extrude 21.0 - from the file “Standard MultiPlugin.8bf”
   FastCore Routines 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “FastCore.8bx”
   Fibers 21.0 - from the file “Standard MultiPlugin.8bf”
   Film Grain 21.0 - from the file “Filter Gallery.8bf”
   Filter Gallery 21.0 - from the file “Filter Gallery.8bf”
   Fresco 21.0 - from the file “Filter Gallery.8bf”
   Glass 21.0 - from the file “Filter Gallery.8bf”
   Glowing Edges 21.0 - from the file “Filter Gallery.8bf”
   Grain 21.0 - from the file “Filter Gallery.8bf”
   Graphic Pen 21.0 - from the file “Filter Gallery.8bf”
   Halftone Pattern 21.0 - from the file “Filter Gallery.8bf”
   Halide Bottlenecks 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “HalideBottlenecks.8bx”
   HDRMergeUI 21.0 - from the file “HDRMergeUI.8bf”
   HSB/HSL 21.0 - from the file “Standard MultiPlugin.8bf”
   IFF Format 21.0 - from the file “Standard MultiPlugin.8bf”
   IGES 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “U3D.8bi”
   Ink Outlines 21.0 - from the file “Filter Gallery.8bf”
   JPEG 2000 21.0 - from the file “JPEG2000.8bi”
   Kurtosis 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “statistics.8ba”
   Lens Blur 21.0 - from the file “Lens Blur.8bf”
   Lens Correction 21.0 - from the file “Lens Correction.8bf”
   Lens Flare 21.0 - from the file “Standard MultiPlugin.8bf”
   Liquify 21.0 - from the file “Liquify.8bf”
   Matlab Operation 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “ChannelPort.8bf”
   Maximum 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “statistics.8ba”
   Mean 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “statistics.8ba”
   Measurement Core 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “MeasurementCore.8me”
   Median 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “statistics.8ba”
   Mezzotint 21.0 - from the file “Standard MultiPlugin.8bf”
   Minimum 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “statistics.8ba”
   MMXCore Routines 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “MMXCore.8bx”
   Mosaic Tiles 21.0 - from the file “Filter Gallery.8bf”
   Multiprocessor Support 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “MultiProcessor Support.8bx”
   Neon Glow 21.0 - from the file “Filter Gallery.8bf”
   Note Paper 21.0 - from the file “Filter Gallery.8bf”
   NTSC Colors 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “NTSC Colors.8bf”
   Ocean Ripple 21.0 - from the file “Filter Gallery.8bf”
   OpenEXR 21.0 - from the file “Standard MultiPlugin.8bf”
   Paint Daubs 21.0 - from the file “Filter Gallery.8bf”
   Palette Knife 21.0 - from the file “Filter Gallery.8bf”
   Patchwork 21.0 - from the file “Filter Gallery.8bf”
   Paths to Illustrator 21.0 - from the file “Standard MultiPlugin.8bf”
   PCX 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “PCX.8bi”
   Photocopy 21.0 - from the file “Filter Gallery.8bf”
   Picture Package Filter 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “ChannelPort.8bf”
   Pinch 21.0 - from the file “Standard MultiPlugin.8bf”
   Pixar 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “Pixar.8bi”
   Plaster 21.0 - from the file “Filter Gallery.8bf”
   Plastic Wrap 21.0 - from the file “Filter Gallery.8bf”
   Pointillize 21.0 - from the file “Standard MultiPlugin.8bf”
   Polar Coordinates 21.0 - from the file “Standard MultiPlugin.8bf”
   Portable Bit Map 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “PBM.8bi”
   Poster Edges 21.0 - from the file “Filter Gallery.8bf”
   PRC 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “U3D.8bi”
   Radial Blur 21.0 - from the file “Standard MultiPlugin.8bf”
   Radiance 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “Radiance.8bi”
   Range 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “statistics.8ba”
   Render Color Lookup Grid 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “Export3DLUT.8be”
   Reticulation 21.0 - from the file “Filter Gallery.8bf”
   Ripple 21.0 - from the file “Standard MultiPlugin.8bf”
   Rough Pastels 21.0 - from the file “Filter Gallery.8bf”
   Save for Web 21.0 - from the file “Save for Web.8be”
   ScriptingSupport 21.0 - from the file “ScriptingSupport.8li”
   Shake Reduction 21.0 - from the file “Shake Reduction.8bf”
   Shear 21.0 - from the file “Standard MultiPlugin.8bf”
   Skewness 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “statistics.8ba”
   Smart Blur 21.0 - from the file “Standard MultiPlugin.8bf”
   Smudge Stick 21.0 - from the file “Filter Gallery.8bf”
   Solarize 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “Solarize.8bf”
   Spaces 21.0 - from the file “Spaces.8li”
   Spatter 21.0 - from the file “Filter Gallery.8bf”
   Spherize 21.0 - from the file “Standard MultiPlugin.8bf”
   Sponge 21.0 - from the file “Filter Gallery.8bf”
   Sprayed Strokes 21.0 - from the file “Filter Gallery.8bf”
   Stained Glass 21.0 - from the file “Filter Gallery.8bf”
   Stamp 21.0 - from the file “Filter Gallery.8bf”
   Standard Deviation 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “statistics.8ba”
   Sumi-e 21.0 - from the file “Filter Gallery.8bf”
   Summation 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “statistics.8ba”
   Targa 21.0 - from the file “Standard MultiPlugin.8bf”
   Texturizer 21.0 - from the file “Filter Gallery.8bf”
   Tiles 21.0 - from the file “Standard MultiPlugin.8bf”
   Torn Edges 21.0 - from the file “Filter Gallery.8bf”
   Twirl 21.0 - from the file “Standard MultiPlugin.8bf”
   U3D 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “U3D.8bi”
   Underpainting 21.0 - from the file “Filter Gallery.8bf”
   Vanishing Point 21.0 - from the file “VanishingPoint.8bf”
   Variance 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “statistics.8ba”
   Water Paper 21.0 - from the file “Filter Gallery.8bf”
   Watercolor 21.0 - from the file “Filter Gallery.8bf”
   Wave 21.0 - from the file “Standard MultiPlugin.8bf”
   WIA Support 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “WIASupport.8li”
   Wind 21.0 - from the file “Standard MultiPlugin.8bf”
   Wireless Bitmap 21.0 (20191122.r.57 2019/11/22: e3e4068e635) - from the file “WBMP.8bi”
   ZigZag 21.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins: NONE


Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Unified Extensibility Platform - Extensions:

   com.adobe.ccx.start  3.2.0.70 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-3.2.0\"
CDO: 1.62.3
        CmdN: 1.2.0
        CDP: 1.89.3

Extensions:

   com.adobe.Butler.backend  2.3.4 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.Butler.backend\index.html”
   New Document  3.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.0.0\fnft.html?v=3.0.0.4”
   Libraries  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_6_70\index.html”
   com.adobe.stock.panel.licensing  0.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.stock.panel.licensing\index.html”
   com.adobe.inapp.typekit.purchase  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_6_70\purchaseTypekit.html”
   Home  2.9.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.9.0\index.html?v=2.9.0.47”
   com.adobe.capture.extension  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_6_70\extensions\capture\capture.html”
   com.fontbase.activator  6.1.0 - from the file “C:\Users\smile\AppData\Roaming\Adobe\CEP\extensions\com.fontbase.activator\html\index.html”
   Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
   Export As  4.8.12 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   Export As  4.8.12 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2020\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

Installed TWAIN devices: NONE


-------- I hope that helps!

Thanks again.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 16501 Posts
  • 2642 Reply Likes
It's probably this: com.fontbase.activator  6.1.0 - from the file “C:\Users\smile\AppData\Roaming\Adobe\CEP\extensions\com.fontbase.activator\html\index.html”
Photo of sadrobot

sadrobot

  • 5 Posts
  • 0 Reply Likes
Hi there... I think I've found the solution....

When I opened up Photoshop this morning, I got an immediate warning that 'there was a problem with Generator plug-in'. I disabled the plugin via the Photoshop preferences, restarted Photoshop, and now copy and paste work as expected, and the empty script window no longer appears.

It makes me wonder if there has been an update to the Generator Github files that has caused the issue? (hence it calling for the javascript files)?

Thank you for your assistance!
Photo of Max Johnson

Max Johnson, Champion

  • 620 Posts
  • 332 Reply Likes
That's strange, since the generator itself does not have any active panels. I was going to suggest looking in your "Window->Extensions" and see what is in there that you could remove or disable since that is very very likely a 3rd party extension panel that is broken. I wonder if there is a generator dependency that disables it?
Photo of sadrobot

sadrobot

  • 5 Posts
  • 0 Reply Likes
Hi there. Thanks for the reply.
I don't think it was an active panel, I think it's a panel that pops up to show a Javascript error caused by Generator. I wondered if this is being pulled from GIT, and a recent Generator update has caused the issue? <clutching at straws>
But just out of interest, I don't have any third arty extensions running. :/
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 16388 Posts
  • 2610 Reply Likes
It's not an error dialog. It's definitely an empty panel.