Photoshop: How do I contact customer service to end my trial of Photoshop CS5?

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  • Updated 6 years ago
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How do I contact customer service to end my trial of Photoshop CS5? I can't afford to buy Photoshop, and I can't figure out how to contact someone to let them know so I don't get charged $680 that I don't have.
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CathyW

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Posted 9 years ago

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Howard Pinsky, Champion

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To my knowledge, once your trial runs out, you will not automatically be charged. You would have to deliberately pay for the full version, then enter a serial number to continue using Photoshop.

Adobe employees frequent this forum. They'll clarify if I'm incorrect.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
That is correct. If you use the free 30-day trial of Photoshop CS5, there is no obligation to purchase after 30-days. After the 30-day trial, the product expires and it will no longer work.

If you decide you do want a copy, you can purchase a copy and enter your serial number to activate the trial version.
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bernard friedel

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How can I get my Photoshop serial number? I have contacted adobe help) and they
claim that I do not exist! Yet I can update my password under usernam BFBRFL@ me.com.