Photoshop CC 2019: Transform/Resize is constrained by default - Want ability to go back to legacy behavior

  • 180
  • Problem
  • Updated 2 days ago
  • In Progress
  • (Edited)
When selecting a layer and dragging a corner handle with the shift (or alt-shift) key pressed, the resize proportion isn't constrained. This started with this most recent update.
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Clayton King

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  • kind of angry, but definitely bewildered

Posted 5 months ago

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Kit Kerner

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A lot that has been is here is 'over my head', but I use PS all day (and at night too). I went back to 2018. After reading what has been posted here, I'm not alone in what I was thinking. The update that I installed was 'broken' and I was at my wits end until I went back. My only advise is to fill out those surveys that show up from time to time and make a comment. I know for sure that someone reads them. Good Luck! 
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Cristen Gillespie

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@TangCanada  Heres what I am not getting... is it that important to use v20 that you need to put up with all the aggravation?>>

That's a fair question, and I'll try to answer as best I can. A very long time ago, Photoshop came up with a new tool that I tried, didn't like, and was willing to criticize to any who would listen. But I was asked if I'd give it another try. So I did. I worked on that tool until I figured out how to adjust my use of it, when it worked and when I shouldn't waste my time using it, and when it worked, it worked really well.

You might  ask what this has to do with the changes to the Transform tool. No, I don't think I'm going to learn to be "happy" about it. I'm still going to ask they give us a choice as to what method we use for transforming, and that they either make "click to commit" a global preference (including for type), or redesign it so it does require a click on an interface item, and not the document.

However, what I learned from that was that if I worked with something long enough to make it sink into my consciousness and a bit below, I could adapt. And to an extent, that's what I've been doing. I do a lot of compositing, which means I do a LOT of transforming. When I start a lengthy session, I now adjust pretty quickly to the kbsc switch. Less so with click to commit, but after I've screwed up on it a few times, I start to find the "zone" again. Like I said, I'm a trained monkey, but it keeps me going.  '-}

It's not when I'm doing a lengthy compositing session that this is a fatal change for me. It's when I leave PS to work in other apps, and am moving back and forth between apps that all handle this different where I find I'm constantly getting it wrong—at least until/unless I'm there long enough I can readjust again.

That's still a pita. So why not just leave 2019 for 2018? Because I'm  curious about the new compositing engine. Will I see any measurable difference in the positive if I use it? Because it appeared to be affecting color, I had to go back to the Legacy setting, but they did release a dot update to try to fix that.  Because if I  (and enough others)  make myself use the Frame tool wherever possible, does that mean they'll upgrade it to be better? I do use CAF—most people I know do say there's a definite improvement, and I've noticed one myself. Would using it more often help me to be better aware of just how to improve my success rate with it? I use MirrorMe in Illustrator. I'd like to bring myself to learn better the ins and outs of Symmetry in PS. And  I'm working more at length in Illustrator right now, so I haven't had time to fully test these other features in my own workflow.

The transform kbsc switch and the click to commit trip me up often, and they handled it with all the aplomb of the Adobe folk who handled the naming of Lightroom CC to, er, name a different  app "Lightroom CC." But it's not fatal in my workflow, if only because when I spend enough time in either AI or PS, I adjust. If my workflow had me constantly back and forth so I never had enough time to adjust my physical actions to the environment I'm in, that wouldn't be true and I probably would go back to 2018, but I tend to spend the minimum of an hour to several hours in just one app. So it's more like using a program in Adobe and a program from another company that does it all differently. IOW, it's a lot like trying to use LR with shortcuts.  <BG>

I really do understand how it's a bridge too far for a lot of people's workflows. And if/when it is that for mine, well, I always keep the last version installed, so I can always give up trying to get along with 2019 and just hope 2020 is better. I'm still not close to ready to jump ship on Adobe. I have 3 of Photoshop's competitor apps, and I'm not leaving Photoshop anytime soon.
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Doug Millhoff

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Call Adobe, make them walk you through (or screen-share and make them do it) reverting to CC2018, AND resetting prefs so documents created or edited in 2019 will open in 2018 by default.

They encouraged me to update to 2019 when I had a prefs issue, and after blowing a deadline and losing a client dealing with the 2019 train-wreck, I made them fix the preferences, delete 2019 and reset. Took over an hour, but that's better than working with 2019.
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Stephanie Chergi

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Also, it makes no sense to constrain proportions when I'm dragging by one of the side/edge handles (not the corners). If I'm dragging on only one axis, my default behavior should be to only scale along that axis!
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Cheila Ferreira

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YES! This is so unintuitive!! 
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Tim Wright

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I know... it's nuts!
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Tim Wright

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And shouldn't the unlink icon do something? Right now it seems like it does nothing....?
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Rosa

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It's a bug. I've reported it.
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Alan Ho

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This reply was created from a merged topic originally titled "Free transform" Stop changing things that are not broken!.

For the past TEN YEARS "free transform" has worked by clicking and dragging an edge to pull it out to where you wanted it to go. If you wanted all the edges to move at the same time AKA SCALE the image, you held shift while dragging an edge. SUDDENLY, someone got it into their head to SWITCH these actions so it scales automatically and you have to hold shift to drag just one edge. Why, why, why, why, why, why?!? 

PLEASE make an option in the preferences to change it back. Ten years of working fine and you had to go and change the little things that work and completely ruin people's work flow for no obvious reason!
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Nolan Conley

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Totally agree!
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Alexandra Giamanco

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For the past TEN YEARS "free transform" has worked by clicking and dragging an edge to pull it out to where you wanted it to go. If you wanted all the edges to move at the same time AKA SCALE the image, you held shift while dragging an edge. SUDDENLY, someone got it into their head to SWITCH these actions so it scales automatically and you have to hold shift to drag just one edge. Why, why, why, why, why, why?!?  
Because those who get to decide what changes in PS are not folks with deadlines and workflows.

I really hope they put it back the way it was, and give those who want to constrain the free transform a check box to do so.
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Andi@redfishblack.com

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Agreed !
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
Thanks. The team is looking at some changes based on everyone’s feedback that should make folks happy. Stay tuned.

In the meantime, the workaround is: 1.     Use Notepad (Windows) or a text editor on Mac OS to create a plain text file (.txt).

2. Type the text below in the text file:

TransformProportionalScale 0 
3.     Save the file as "PSUserConfig.txt" to your Photoshop settings folder:

  • Windows:
    [Installation Drive]:\Users\[User Name]\AppData\Roaming\Adobe\Adobe Photoshop CC 2019\Adobe Photoshop CC 2019 Settings\
  • macOS: 
    //Users/[User Name]/Library/Preferences/Adobe Photoshop CC 2019 Settings/
(Edited)
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Rosa

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Thanks so much Jeffrey - can't wait! 
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Peter Figen

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It's still no excuse for radio silence for the last couple of months. And really, is it THAT hard for them to make this work for all of us or are they going to do it some some weird roundabout way that causes even more problems. How 'bout it beta team? Or was the lack of a beta team part of the problem too.
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martin sanders

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Phew, thanks Jeffrey, relieved to hear there's somebody listening after all.
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Olaf Giermann

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Fingers crossed!
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Mark Payne

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That is great news!

I did not want to revert, because not updating software has it's own disadvantages.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
Sorry. The improvements I mentioned in the official answer did not make it into the 20.0.2 update. I’m hoping they make it into the next update. I’ll update the thread when the change is available.
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Wootie Cartoons

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Thanks.
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laden m

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Thanks! Hopefully, the next version is then usable. That would be the longest time I stick to an old (2018) version:(
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Nolan Conley

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I personally am somewhat afraid to upgrade now.  Seeing the caviler attitude of Adobe toward it's customers really bothers me.  I simply don't understand why or who's idea it was to change a core function that improved nothing and impacted many professionals workflow.  Were the little kids at Adobe bored and said "Gee... let's try this!"  This attitude does NOT instill confidence in the customer's (read PROFESSIONALS) minds.  Someone (or group) at Adobe needs a serious butt kicking.
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Lonny Cloud

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I absolutely agree Nolan Conley...I will not even install the update to the 2018 version I am using for fear of Adobe screwing that up as well.
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Nolan Conley

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Hi Lonny... for the same reason, I'm not updating 2018 either.  The little red dot on my CC app can stay on.
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Justin Schuessler

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This reply was created from a merged topic originally titled Default Proportional Transform is the WORST.

Default Proportional Transform is the WORST. There MUST be an option to return to the original default free transform!!! Please update and make this happen!
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paul kettlewell

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How much $ actual physical dollar production time has been lost by all these users by this monumentous car crash of an update / change - this affects me every hour of every working day ... working/switching between photoshop and illustrator - the two same tools now working in two completely separate ways is a nightmare - and I go back to my original comment on this topic - from before christmas ...

Literally the stupidest thing Adobe has ever done ...  !!!
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Alan Donnelly

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I was calling Terry White out on marketing double-talk over 20 years ago.  
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Lonny Cloud

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I agree 100%. Adobe has lost my trust.
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paul kettlewell

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So we have to thank two photographers for fundamental workflow changes to the "staple DTP and graphic design" software that almost every print and screen designer uses for creation and manipulation of their graphics ... 

and in adobes own words - 

Photoshop - If you can think it, you can make it with Photoshop CC, the world’s best imaging and graphic design software. Create and enhance photographs, illustrations, and 3D artwork. Design websites and mobile apps. Edit videos, simulate real-life paintings, and more. It’s everything you need to make any idea real.

Lightroom - The cloud-based service for people who love photography, Lightroom CC gives you everything you need to edit, organize, store, and share your photos across desktop, mobile, and web.

the phrase "Stay in your lane" springs to mind ... 

An absolute joke ... 
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Alexandra Giamanco

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@Paul: yep, but not just those two "photographers"...their subscribers too, which are not professionals in any field that uses PS.

I am a professional photographer too, but I barely ever use Lightroom. I started with Photoshop and every time I am in Lightroom I am looking for tools that are only in Photoshop, so I have almost zero use for it in what I do. But for their amateur subscribers Lightroom is more than enough and has plenty of ways to resize/crop stuff. 

I also design graphics and I actually started with designing graphics in PS back in 1998, I started with photography some 7 years later, so I spend my whole day in Photoshop doing all sorts of things, so to have amateurs dictate major changes like this was super shitty and disrespectful towards professionals in general. 

Kelby promotes crossing the line non stop! He screams "shoot like a pro" to anyone who'd listen with disregard of any work ethic boundaries. It's a shame, but he has no respect for professionals in both graphic design or photography.
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paul kettlewell

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i'm a 1990 user when photoshop came on a floppy disc ... 

so i've seen it all ... 
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paul kettlewell

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That moment when the red dot appears in your status bar ... and you get cold sweats about what else might have been screwed up ... 


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Alexandra Giamanco

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I’m not updating until the Free Transform is fixed. Put back the way it was and give the lazy newbies a check box up on top somewhere.
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Nolan Conley

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You're exactly right Paul!
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Elia Manto

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This reply was created from a merged topic originally titled RESTORE TRANSFORM TOOL NOW!.

I don’t mind the new function that switches Proportional Transform behavior, I’m ok with that.
What REALLY IRRITATES me it’s the Transform being still applied even if I click with the mouse when I’m outside the transform box area. 
Pressing the Enter key already did that.
IT’S UP TO ME TO DECIDE WHEN TO APPLY THE TRANSFORM, AND USING JUST THE ENTER KEY WAS THE BEST WAY!
WHY DID YOU CHANGE THAT!? 
As example, if I want to rotate things in fast mode, now I SIMPLY CAN’T! Because to do that I have to point exactly near the handle area; if by mistake I click just a bit away from there, Transform is applied.
Another frustrating example? If I have to tweak long using the Warp tool and accidentally click too far away from there... again, Transform is applied!
I DON’T LIKE THAT, I DON’T NEED THAT, IT’S NOT USEFUL! I’M SURE NOBODY WANTS NOR NEED THAT!
WHO’S THE GENIUS BEHIND THIS BRILLIANT NEW FEATURE!? TELL ME!




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Andi@redfishblack.com

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Yes that's exactly my problem as well, I wrote that as well before, to rotate the mouse needs to be close to an anchor point. Exactly this is one reason for not updating.
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eartho, Champion

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yup. Unfortunately they designed that behavior for people who use Ps once a year and couldn't figure out how to hit return, enter or double-click... which appears to be the direction a lot of features are going these days...

Meanwhile, those of us with jobs in the industry are struggling with getting our jobs done, which has been made much more difficult by the recent "updates."
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Mark Payne

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Oh my, this click/transform has been on my nerves all week, because I am doing a lot of transform motif work lately.

It's amazing how much time - it's not just literal time - it's is the breaking up of a smooth workflow that disconnects me. I used to be very smooth with these things, could do with my eyes closed.

Now I have to zoom in and focus on the tools, like when I was first starting.

All of these things, this entire thread is in existence because They did not think to make these things user preferences.

It also scares me that these aren't quick fixes.
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Gregg Peterson

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Adobe had no problem raising my subscription price. The benefit of the subscription model is that I always have the latest version of the software. If I revert to an earlier version, I lose that benefit. I could not help but notice that my productivity was suffering due to changing this behavior in Photoshop only. Out of my frustration, I called Adobe and complained. The salesperson would be happy to transfer me to someone who would help instruct me on this new "feature".  I had to reason with him. I asked if he drove a car. No. A bicycle? Yes. So I asked how he would feel if he took his bike in for a tune-up and when he got it back, he was told the new feature of his upgraded bike meant he needed to pedal in reverse to go forward. I asked how he would like that. How would he feel if I offered to have a tech help instruct him on using this new feature. I asked how he would feel after riding for years pedaling one way to now have to unlearn that, and get used to the new way of pedaling. I got him to agree that there would be some time where his bicycling would be inefficient. He wouldn't get to places as fast or efficiently. Then I said I respectfully ask that you refund me four months of my subscription to compensate me for my lack of productivity. Then he said he could give me three. It occurs to me that this might be the only way Adobe listens, so I thought I would share it to the forum. If enough users told Adobe how they screwed up, and asked for compensation, and it is a reasonable request, it might get their attention. Cheers.

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Alexandra Giamanco

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Social Media, their websites, ...
I would suggest starting with social media, and go from there. There are other forums who have posts regarding this insanely stupid change. There's one on Reddit...etc.
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Ben

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It would be amazing if we could see more parity across Adobe applications
That was one of the stated goals of the original CS suite, we've been waiting a LONG TIME for that! Some things have improved but the differences in the way apps accomplish the same tasks is huge.
Could you imagine the uproar if the behaviour of the Shift key changed in Illustrator and InDesign and After Effects like it did in Photoshop?
If you identify the 100s of places it needs changing, then actually change it in those places, then announce it and explain why and give people time (you know, roll it out properly) then you'd get a lot of grumbling, which passes.

But this is half-baked and creates anger-inducing inconstancies for pros because we spend our lives avoiding the same mistakes in behalf of our clients. At least take pride in knowing you did it right. I can't imagine breaking something so fundamental to a client's website or app, then fumbling the fall out. I'm sure you couldn't either - right?
 The transform issue has been acknowledged...
Let's be frank, it's was acknowledged about as well as it was announced! Hence "...no real acknowledgement". Somewhere on this 'Get Satisfaction' website, an Adobe employee said the change came about because some users were used to resizing windows in the same way - what does that even mean?
 ...and there are a few workarounds (none of them ideal)
First thing I did so I don't have to worry about this change (for now). But I do worry about what this change says about Adobe - what is going on over there? 

(Edited)
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agitpromo

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Totally agree — anywhere but on here. Or more to the point, everywhere and on here.

But if we only post on here they are going to ignore us.
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agitpromo

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I posted a link to one of the better comments from here on Twitter this morning and a rep responded immediately. It was an insufficient response but a response nonetheless.

The rep was completely out of touch with reality and lacked a general knowledge of  UX principles.

Here is a link to it:
https://twitter.com/AdobeCare/status/1103371716955385856
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agitpromo

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On Twitter

Terry White
@terrylwhite

Scott Kelby
@ScottKelby
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David, Official Rep

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Adobe is paying attention.

We are aware that the changes we made to Transform/Resize in Photoshop have not been well-received by the user-community at large.  Sorry, that wasn't our intention.  We are looking into a solution that addresses the comments made here as well as the original problems we were trying to address.  We hope to have this fix released soon and we welcome those interested to join our prerelease program -- if you'd like to have some influence on how the application develops, we'd sincerely love to hear from you.

In the meanwhile, here is a workaround that will revert to the earlier behavior until we can get a new release ready for you.  This is the same set of instructions that Jeff posted earlier:

(Edited)
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Ben

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Thanks David, 

But the real problem isn't changing shift-to-constrain. The problem is changing it on one tool, in one app. 

That's like switching 1st gear with reverse but only for one road.

This huge UI/UX inconsistency, and the sheepish roll-out, raises a lot of questions because we're in an ongoing relationship with you.

We're getting a lot of 'you can't teach old dogs new tricks' attitude but that isn't the issue. 

It's about design consistency, and basic communication. Both were of shockingly low-quality in this instance, and these aspects are yet to be acknowledged by Adobe.

I hope that makes sense and thank you again for taking the time to post here.

Ben


 
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David, Official Rep

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Again, I'm happy to try to share your voices and input with the team, but it would be far more effective if you want your perspectives really heard to join the Photoshop prerelease program.  There are limits to what an employee of a publicly-traded company can discuss on a public forum with regard to a feature under development...

That said, it wasn't just one tool.  Many behaviors were changed.  That's why a fix isn't immediate.  We TRULY want to get this right for users, including all the many and sundry fringe cases.  And believe me, there are multiple (conflicting) consistency arguments involved...8-(

Thanks,
David
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Peter Figen

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Sorry David, if you "truly" wanted to get this right, you would have consulted with actual users before baking in the changes and maybe even run a decent sized beta program and listen to the feedback. And if you "truly" wanted to get this right, you wouldn't have been basically silent for months. And, in addition, you could have given public explanations as to what YOU think the benefits were of completely screwing up the workflows of hundreds of thousands of professional users. But, sadly, you did nothing of the sort. It's what we've come to expect from Adobe. Joe Ely had a great song years ago called "My Hopes Up High" Well, they ain't very high at the moment. I mean, it's really not hard to get this right and any excuses you make for it, are just that - excuses. Why don't YOU, David, tell us exactly who was responsible for this and more importantly, why. And as far as joining some sort of "prerelease" program, sorry, got way better things to do with my time that ferret out your problems. I was invited once years ago to participate and the whole thing was like slave labor. Hell, even Schewe told me on the phone that there was no point in being part of the beta program as all the real decisions had already been made at Alpha and Adobe was just using the Beta to find bugs - for free. Just sayin'.
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Andi@redfishblack.com

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Hi David, first of all thanks so much for addressing this problem. I am looking forward to the changes. Can you give us a timeframe ?
I never doubted you would not listen to the users and at the same time I wished you guys would have kept us in the loop a bit more frequently.
I also appreciate that you mentioned we can become part of the pre release program.
I appreciate that a lot but don't think that due to deadlines and tight retouch work schedules I ( and I am sure many of us) don't have the time to work with something that might have bugs and is still a work in progress.
I would wish that on the other hand you would network way more frequently with those users like me who make a living with photoshop, in my case as a photo retoucher, in other cases as a graphic designer, those whose tax return declares that
I think we should be the ones that should be asked first, on questions like what tools are missing, or what tools can be improved. 
If you say photoshop is a professional program, you have to connect with us professional users way better. In Forums, by invitation, by questionnaire , by invitation, etc.
I am sure there are many ways to connect better to us that these forums here.
Thanks again,
Andi

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Ben

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Thanks David,
 Again, I'm happy to try to share your voices and input with the team, but it would be far more effective if you want your perspectives really heard to join the Photoshop prerelease program
I'm afraid that I too have had bad beta experiences (I also had to let an Adobe beta tester go). I was left in no doubt that fundamental decisions were long gone by the time stuff was tested, and that the beta programme doesn't always attract great people (who are always way too busy).
 That said, it wasn't just one tool.  Many behaviors were changed.  That's why a fix isn't immediate.  
I kind of liked this better when I thought it was an oversight sorry.
 We TRULY want to get this right for users, including all the many and sundry fringe cases. 
OK but you guys recognise that shift-to-constrain is not a fringe case and that it's a decades-long design software convention (not just Adobe) which is used 100s if not 1000s of times per day by every designer/retoucher/3D artist - right? Keeping it consistent benefits all uses-cases and users of all levels, it's that fundamental.
 And believe me, there are multiple (conflicting) consistency arguments involved...8-(
But shift-to-constrain is shift-to-constrain, it's learn't right after pointing, clicking and dragging - no joke.

Changing it to shift-to-unconstrain requires changing it everywhere, including fully across CC. If that's not in the works, then this is way worse then any of us could imagine.

Re the internal consistency arguments: this isn't like a feature request, you're messing with something so fundamental (again, think clicking and dragging) that it's troubling to hear there's an argument about this.

e.g. 1st gear is 1st gear, it's a very bad idea to switch 1st gear to be reverse when driving on a different road.

Surely you and your team know all this?
(Edited)