Photoshop CC 2019: Transform/Resize is constrained by default - Want ability to go back to legacy behavior

  • 164
  • Problem
  • Updated 3 days ago
  • In Progress
  • (Edited)
When selecting a layer and dragging a corner handle with the shift (or alt-shift) key pressed, the resize proportion isn't constrained. This started with this most recent update.
Photo of Clayton King

Clayton King

  • 61 Posts
  • 34 Reply Likes
  • kind of angry, but definitely bewildered

Posted 4 months ago

  • 164
Photo of Cristen Gillespie

Cristen Gillespie

  • 1538 Posts
  • 474 Reply Likes
@TangCanada  Heres what I am not getting... is it that important to use v20 that you need to put up with all the aggravation?>>

That's a fair question, and I'll try to answer as best I can. A very long time ago, Photoshop came up with a new tool that I tried, didn't like, and was willing to criticize to any who would listen. But I was asked if I'd give it another try. So I did. I worked on that tool until I figured out how to adjust my use of it, when it worked and when I shouldn't waste my time using it, and when it worked, it worked really well.

You might  ask what this has to do with the changes to the Transform tool. No, I don't think I'm going to learn to be "happy" about it. I'm still going to ask they give us a choice as to what method we use for transforming, and that they either make "click to commit" a global preference (including for type), or redesign it so it does require a click on an interface item, and not the document.

However, what I learned from that was that if I worked with something long enough to make it sink into my consciousness and a bit below, I could adapt. And to an extent, that's what I've been doing. I do a lot of compositing, which means I do a LOT of transforming. When I start a lengthy session, I now adjust pretty quickly to the kbsc switch. Less so with click to commit, but after I've screwed up on it a few times, I start to find the "zone" again. Like I said, I'm a trained monkey, but it keeps me going.  '-}

It's not when I'm doing a lengthy compositing session that this is a fatal change for me. It's when I leave PS to work in other apps, and am moving back and forth between apps that all handle this different where I find I'm constantly getting it wrong—at least until/unless I'm there long enough I can readjust again.

That's still a pita. So why not just leave 2019 for 2018? Because I'm  curious about the new compositing engine. Will I see any measurable difference in the positive if I use it? Because it appeared to be affecting color, I had to go back to the Legacy setting, but they did release a dot update to try to fix that.  Because if I  (and enough others)  make myself use the Frame tool wherever possible, does that mean they'll upgrade it to be better? I do use CAF—most people I know do say there's a definite improvement, and I've noticed one myself. Would using it more often help me to be better aware of just how to improve my success rate with it? I use MirrorMe in Illustrator. I'd like to bring myself to learn better the ins and outs of Symmetry in PS. And  I'm working more at length in Illustrator right now, so I haven't had time to fully test these other features in my own workflow.

The transform kbsc switch and the click to commit trip me up often, and they handled it with all the aplomb of the Adobe folk who handled the naming of Lightroom CC to, er, name a different  app "Lightroom CC." But it's not fatal in my workflow, if only because when I spend enough time in either AI or PS, I adjust. If my workflow had me constantly back and forth so I never had enough time to adjust my physical actions to the environment I'm in, that wouldn't be true and I probably would go back to 2018, but I tend to spend the minimum of an hour to several hours in just one app. So it's more like using a program in Adobe and a program from another company that does it all differently. IOW, it's a lot like trying to use LR with shortcuts.  <BG>

I really do understand how it's a bridge too far for a lot of people's workflows. And if/when it is that for mine, well, I always keep the last version installed, so I can always give up trying to get along with 2019 and just hope 2020 is better. I'm still not close to ready to jump ship on Adobe. I have 3 of Photoshop's competitor apps, and I'm not leaving Photoshop anytime soon.
Photo of Doug Millhoff

Doug Millhoff

  • 23 Posts
  • 40 Reply Likes
Call Adobe, make them walk you through (or screen-share and make them do it) reverting to CC2018, AND resetting prefs so documents created or edited in 2019 will open in 2018 by default.

They encouraged me to update to 2019 when I had a prefs issue, and after blowing a deadline and losing a client dealing with the 2019 train-wreck, I made them fix the preferences, delete 2019 and reset. Took over an hour, but that's better than working with 2019.
Photo of Kit Kerner

Kit Kerner

  • 35 Posts
  • 15 Reply Likes

Here is more information for anyone who has similar issues with PS. Nothing has been resolved for me, I still cannot work efficiently. I have ‘publicly’, here in this forum that I can wait until after the holidays and that includes tomorrow. While using PS today it crashed and I rebooted and loaded PS again. An Adobe pop-up window showed up prompting me for information about the crash. Great, I can share this with someone else and I know for a fact that those pop-up windows (surveys) that show up from time to time are read by someone. I started filling it out and just as I was getting ready to send it, the window disappeared. I don’t know where that window went, I don’t know if those comments will be read. I really hope that Adobe can fix our issues and bugs; maybe include some of the ideas that have been suggested. Good Luck!


Photo of Lonny Cloud

Lonny Cloud

  • 35 Posts
  • 43 Reply Likes
I think if Adobe actually cared to hear from us about issues we are having with bugs, they would put up an actual page to report bugs rather than this dismal forum.
Photo of Dennis Nisbet

Dennis Nisbet

  • 78 Posts
  • 45 Reply Likes
Photoshop 2018 still works OK. If you are waiting for a reply from Adobe, don't hold you breath, you will be very blue and dead!
Photo of Cristen Gillespie

Cristen Gillespie

  • 1519 Posts
  • 463 Reply Likes
> I think if Adobe actually cared to hear from us about issues we are having with bugs, they would put up an actual page to report bugs rather than this dismal forum.>

How exactly would that work—differently from here, that is? A long form to fill out by each person, lots of "required" fields, then someone paid enough to be willing to read it and weed out bugs from "as designed" (meaning feature requests, actually, which the Transform/Resize redesign mostly is, even if we hate it), and weed out bugs from user error and/or unsupported hardware? For me, that would mean being paid along with the executives. I'd do it for that much.<BG>

Here we say Me Too, which both lets us see and lets them see if a lot of people have the same bug. That even works with this thread, even if it's a complaint about a working feature, and not a bug report. It also simplifies it for everyone except the original poster, since the rest of us don't have to say anything at all.   How would that work differently with an actual page for bug reports?

It wouldn't hurt, in my mind, if Adobe provided a bug report form with fields to fill out, and a place for attachments, for the willing bug reporter. It would be an awful lot of work for the person posting the bug, but it would be complete enough, we could all read the form and then decide if it's a Me Too situation or not. That might be a more "real" bug report. But would very many be willing to go to that much trouble to be the one to make the initial report, including non-English speakers, if we made that the actual page for reporting bugs?

And if we all did fill out individual long-form bug reports, how would we get feedback on our own individual bugs? We get some feedback here. Companies don't usually announce their future plans, especially if they're dependent on stockholders who definitely frown on giving away the game to the competition early. But when enough people corroborate a bug (not as-designed disliked feature which they may or may not intend to "enhance") and Adobe can replicate it, they usually do try to let us know. How would the feedback we get here, such as it is, be different with an actual bug report page and a team of bug report readers at Adobe—somehow different from the Adobe Staff we have here.

Don't get me wrong. I'm all for improving the way the forum operates—any way it makes it easier for us to post bugs that are complete enough Adobe can understand and test against them. But I don't understand what an actual page to report bugs, rather than this dismal forum, would look like, how it would be different.


Photo of Lonny Cloud

Lonny Cloud

  • 35 Posts
  • 43 Reply Likes
I don’t think bug reports need to be that complicated. Most software I have used over the years provides a place to report bugs with little more than a description of what the problem is and what operating system you use. Adobe is a big operation, and yes, should be paying someone to read bug reports in order to address problems. I came to this fourm to report bugs with the new version. Instead, my report got merged into a subject about not liking changes to the tools. I don’t see how clicking a “ me too “ button on a subject other than the bugs I wanted to report helps with getting buggy behavior fixed. The only advantage I see is that Adobe has deflected criticism from being posted on public forums that may make them look bad.
Photo of Cristen Gillespie

Cristen Gillespie

  • 1519 Posts
  • 463 Reply Likes
Well now we're getting somewhere. I can follow along with this. I've read others wonder why their bug report got merged with something they don't think it belongs with. I have no clue who does that or why, but obviously, a big first step would be to be absolutely transparent about it—a statement that says why they were merging the reports, and a chance for the OP to challenge the decision.

Plenty of posters never seem to come back to check for responses, so this gives Adobe a chance not to have thousands of the same bug report out there, but the poster has a chance to return to challenge it—say 1 or 2 weeks? It might be a forum software nightmare to implement it, but it would help.

<<Most software I have used over the years provides a place to report bugs with little more than a description of what the problem is and what operating system you use.>>

As I'm sure you know, that's the bare minimum in a bug report, unless the description is fairly thorough. Most bugs don't affect everyone, so unless there's enough description that steps can be replicated, a brief description isn't going to get much traction without some further interaction between Adobe staff and the poster. Which is what happens here, or at least Adobe personnel try to get to the bugs, even ones without much of a description, and also without including the OS or software version.

More personnel from Adobe, hired for the purpose, would be great. I think we can probably go whistle for it, as that's a solution even management takes into consideration, so we can assume they've already done that and decided that's what they offer through customer service.  People they hire may not be all that qualified to help, but what you asked help for does get logged—it's a bug report, if nothing else, though I don't know who looks at these from each of the apps.  But if customer service gets 1000 calls a day because customers can't get the crop tool to work, Adobe will know about it. And customer service reps are paid (something).

<<I don’t see how clicking a “ me too “ button on a subject other than the bugs I wanted to report helps with getting buggy behavior fixed. >>

??? I'm not following this. Me Too just means I've tested what the OP is talking about and it happens on my computer, too. It's not a vote in favor of getting it fixed (unlike voting for Ideas). It's a statement that you have the same, or at least extremely similar, bug. The more data they can collect on an actual bug, the more likely they are to pin it down, especially if it's one that only affects some  segment of the user base. If we all have it, they can find it quickly enough without 103 MeToos. But if only some are affected,  and they can't replicate it, if they can get people to say MeToo and accumulate comments, they might be able to figure out that it's this OS when performing this series of steps. Maybe. . .

Photo of Alexandra Giamanco

Alexandra Giamanco

  • 108 Posts
  • 58 Reply Likes
Good Morning & Happy New Year!

In regards to crashing reports, I just sent one last week too after I spent 20 minutes working on an image only to have PSCC19 crash and lose everything I had worked on. As a result, I reverted back to PSCC18. 

I, however have looked forward to PSCC19 since 2017 and that was because of the new content aware fill option. I use that daily, and on pretty much every image I edit, and that tool has worked great thus far, but since PSCC19 started crashing too on top of having the free transform ruined, I had to go back to PSCC18. 

I don't think anyone is reading crash reports. I agree that it will mean having people employed and working hard to address those, but having people employed is never a bad thing, so it would be nice to have a team working on just that. The problem with crash reports is the fixing part. I mean, we don't all use the same computer configurations and software programs, so what might have caused mine to crash may not have been the same thing as the next person. I keep my computer free of software that isn't Adobe, I don't have any games, and my only issue is space; shooting RAW eats up my drive very quickly, so I have to back up and remove photos pretty frequently, but other than that there's nothing else "software wise" that could crash Photoshop. So now, how are those working on reading crash reports going to fix these for the millions of people using Photoshop who don't have the same programs and configurations on their machines? To me, that's why even sending a crash report is useless.
Photo of Nolan Conley

Nolan Conley

  • 56 Posts
  • 45 Reply Likes
Alexandra... Adobe has grown (with our money) to such a large behemoth that they really don't care what we (the people who pay) think.  By ignoring all these complaints, the company is acting stupidly.  Eventually, someone (or a company) will challenge Adobe with a competitive product and only at that time will Adobe realize the error of their ways.
Photo of Alexandra Giamanco

Alexandra Giamanco

  • 108 Posts
  • 58 Reply Likes
@Nolan: I agree, but the "not answering" to consumers is spread to every corporation out there because our "politicians" are all corporation owners, so every law is made to suit them and not the consumer as it should be. Don't you see that even the "popular vote" doesn't matter here in America!?
I am pretty stuck using Adobe for now, and I am not happy with the fact that weekend users have a louder voice than professionals when it comes to making critical changes to this program I've been using for the last 20 years, but I don't see how this will change without people stop paying for the subscription. Sadly most just can't do that as of yet, so Adobe continues to take advantage of us and our wallets until that happens.  
Photo of Lonny Cloud

Lonny Cloud

  • 35 Posts
  • 43 Reply Likes
Adobe is a software company... a large software company. Any other software company I have ever seen has a place to report bugs ( no matter what form is used to report) and people who both field the reports and software writers that fix the bugs. Adobe directed me to this forum to report bugs. This forum is valuable for many reasons, but is not a way to report software bugs. The fact that there is no place to report bugs and that Adobe remains silent about both acknowledging that bugs need fixed as well as how upset users are over changes made to the software is is the frustrating part. I won’t use the new version for any reason until the bugs are fixed AND legacy behavior is restored... and once again, if the changes to the tools were made to make Photoshop work on an iPad, the program on iPad is not “real Photoshop “ as advertised. Users who have been using the same tools for decades should NOT be expected to reverse tool behavior in order to work on an iPad.
Photo of Cristen Gillespie

Cristen Gillespie

  • 1519 Posts
  • 463 Reply Likes
https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs

Take a look at this forum. Do you like this better for reporting bugs than reporting them here?

Photo of Lonny Cloud

Lonny Cloud

  • 35 Posts
  • 43 Reply Likes
Yes Cristen Gillespie, I would prefer something like that iver this chat forum. A chat forum is an unacceptable place to be directed to report actual software bugs.
Photo of Cristen Gillespie

Cristen Gillespie

  • 1519 Posts
  • 463 Reply Likes
In that case, you might write it up as a feature request. Ask them to move support for the Photography Plan software over to their main support for bug reporting.  Explain why you think it's better so they can understand what you don't like about this forum for reporting bugs.
(Edited)
Photo of Stephanie Chergi

Stephanie Chergi

  • 4 Posts
  • 3 Reply Likes
Also, it makes no sense to constrain proportions when I'm dragging by one of the side/edge handles (not the corners). If I'm dragging on only one axis, my default behavior should be to only scale along that axis!
Photo of Cheila Ferreira

Cheila Ferreira

  • 8 Posts
  • 14 Reply Likes
YES! This is so unintuitive!! 
Photo of Tim Wright

Tim Wright

  • 3 Posts
  • 1 Reply Like
I know... it's nuts!
Photo of Tim Wright

Tim Wright

  • 3 Posts
  • 1 Reply Like
And shouldn't the unlink icon do something? Right now it seems like it does nothing....?
Photo of Rosa

Rosa

  • 325 Posts
  • 175 Reply Likes
It's a bug. I've reported it.
Photo of Nick Caville

Nick Caville

  • 2 Posts
  • 1 Reply Like
Hopefully you're all still annoyed at this, but there's a working temporary fix here - https://www.reddit.com/r/Design/comments/9sfqg2/frustrated_with_the_new_photoshop_cc_2019/
Photo of Alan Ho

Alan Ho

  • 1 Post
  • 3 Reply Likes
This reply was created from a merged topic originally titled "Free transform" Stop changing things that are not broken!.

For the past TEN YEARS "free transform" has worked by clicking and dragging an edge to pull it out to where you wanted it to go. If you wanted all the edges to move at the same time AKA SCALE the image, you held shift while dragging an edge. SUDDENLY, someone got it into their head to SWITCH these actions so it scales automatically and you have to hold shift to drag just one edge. Why, why, why, why, why, why?!? 

PLEASE make an option in the preferences to change it back. Ten years of working fine and you had to go and change the little things that work and completely ruin people's work flow for no obvious reason!
Photo of Nolan Conley

Nolan Conley

  • 58 Posts
  • 49 Reply Likes
Totally agree!
Photo of Alexandra Giamanco

Alexandra Giamanco

  • 110 Posts
  • 59 Reply Likes
For the past TEN YEARS "free transform" has worked by clicking and dragging an edge to pull it out to where you wanted it to go. If you wanted all the edges to move at the same time AKA SCALE the image, you held shift while dragging an edge. SUDDENLY, someone got it into their head to SWITCH these actions so it scales automatically and you have to hold shift to drag just one edge. Why, why, why, why, why, why?!?  
Because those who get to decide what changes in PS are not folks with deadlines and workflows.

I really hope they put it back the way it was, and give those who want to constrain the free transform a check box to do so.
Photo of Andi@redfishblack.com

Andi@redfishblack.com

  • 63 Posts
  • 15 Reply Likes
Agreed !
Photo of Dennis Nisbet

Dennis Nisbet

  • 78 Posts
  • 45 Reply Likes
This reply was created from a merged topic originally titled photoshop-Using Shift key to distort.

Jeffery Tranberry
There have been so many questions posted about the use of the shift key if you want to Distort.
If nothing else, why hasn't there been an explanation?
Photo of Kenton Smith

Kenton Smith

  • 15 Posts
  • 21 Reply Likes
I don't think they care
Photo of Carl Weiss

Carl Weiss

  • 1 Post
  • 0 Reply Likes
This reply was created from a merged topic originally titled Photoshop Transform Tool v20.0.1 not working – please revet back to legacy versio....

The "new" transform tool is counter-productive. Please revert back to legacy version. This not an improvement to PS. Thank you.
Photo of Kenton Smith

Kenton Smith

  • 15 Posts
  • 21 Reply Likes
I have posted to this thread a number of times. I can't believe we have not heard from Adobe.
This is what I have learned from the post
1. Very few like the change2. Very few think it should go back to the way it was, but would like the option to choose3. No one knows why they did it or why they did it so half-assed.
This is what I have I done since this update
1. Decided Adobe doesn't care2. Paid for the full Affinity Suite3. Downgraded from an Adobe update for the first time
That's it for me. This seems to to be stalled, I had hoped to hear from Adobe here, but I guess not. I'll be unfollowing this thread, my inbox can't take it, but I am sure we will talk about more in my Linked in and Facebook groups.
Good Luck Everyone.


Photo of Lonny Cloud

Lonny Cloud

  • 39 Posts
  • 46 Reply Likes
Agreed. Adobe does not seem to care. The least they could do is make an announcement regarding the problem and whether or not they intend to do anything about it. I will continue to use the 2018 version for now but am actively looking for a replacement.
Photo of Peter Figen

Peter Figen

  • 21 Posts
  • 34 Reply Likes
By not making any announcements are they not, in fact, making a huge one? 
Photo of martin sanders

martin sanders

  • 6 Posts
  • 3 Reply Likes
I feel I should add my name to the list. I've been using photoshop 8 hours a day for 25 years. Over that time I have paid a fortune to use it. But never felt they've listened to their professional customers. I'll be downloading Affinity and if it does what they say it does, waving goodbye to photoshop.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 15078 Posts
  • 2145 Reply Likes
Official Response
Thanks. The team is looking at some changes based on everyone’s feedback that should make folks happy. Stay tuned.

In the meantime, the workaround is: 1.     Use Notepad (Windows) or a text editor on Mac OS to create a plain text file (.txt).

2. Type the text below in the text file:

TransformProportionalScale 0 
3.     Save the file as "PSUserConfig.txt" to your Photoshop settings folder:

  • Windows:
    [Installation Drive]:\Users\[User Name]\AppData\Roaming\Adobe\Adobe Photoshop CC 2019\Adobe Photoshop CC 2019 Settings\
  • macOS: 
    //Users/[User Name]/Library/Preferences/Adobe Photoshop CC 2019 Settings/
(Edited)
Photo of Andi@redfishblack.com

Andi@redfishblack.com

  • 63 Posts
  • 15 Reply Likes
Thanks Jeff, I knew you were addressing this!
Please don't forget to correct the smaller hot spot handle (bug).
We are all looking forward to hopefully an awesome update.

Andi 
Photo of Alexandra Giamanco

Alexandra Giamanco

  • 113 Posts
  • 62 Reply Likes
Thank you very much Jeffrey! We really appreciate it.
Photo of laden m

laden m

  • 182 Posts
  • 34 Reply Likes
yes! can’t wait to see the update! thanks!
Photo of Wootie Cartoons

Wootie Cartoons

  • 10 Posts
  • 4 Reply Likes
THANKS JEFF.  Wow so good to see an Official Response here, man.
Photo of Rosa

Rosa

  • 331 Posts
  • 179 Reply Likes
Thanks so much Jeffrey - can't wait! 
Photo of Peter Figen

Peter Figen

  • 21 Posts
  • 34 Reply Likes
It's still no excuse for radio silence for the last couple of months. And really, is it THAT hard for them to make this work for all of us or are they going to do it some some weird roundabout way that causes even more problems. How 'bout it beta team? Or was the lack of a beta team part of the problem too.
Photo of martin sanders

martin sanders

  • 6 Posts
  • 3 Reply Likes
Phew, thanks Jeffrey, relieved to hear there's somebody listening after all.
Photo of Olaf Giermann

Olaf Giermann

  • 29 Posts
  • 18 Reply Likes
Fingers crossed!
Photo of Mark Payne

Mark Payne

  • 87 Posts
  • 74 Reply Likes
That is great news!

I did not want to revert, because not updating software has it's own disadvantages.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 15078 Posts
  • 2145 Reply Likes
Official Response
Sorry. The improvements I mentioned in the official answer did not make it into the 20.0.2 update. I’m hoping they make it into the next update. I’ll update the thread when the change is available.
Photo of Wootie Cartoons

Wootie Cartoons

  • 10 Posts
  • 4 Reply Likes
Thanks.
Photo of laden m

laden m

  • 182 Posts
  • 34 Reply Likes
Thanks! Hopefully, the next version is then usable. That would be the longest time I stick to an old (2018) version:(
Photo of Nolan Conley

Nolan Conley

  • 58 Posts
  • 50 Reply Likes
I personally am somewhat afraid to upgrade now.  Seeing the caviler attitude of Adobe toward it's customers really bothers me.  I simply don't understand why or who's idea it was to change a core function that improved nothing and impacted many professionals workflow.  Were the little kids at Adobe bored and said "Gee... let's try this!"  This attitude does NOT instill confidence in the customer's (read PROFESSIONALS) minds.  Someone (or group) at Adobe needs a serious butt kicking.
Photo of Lonny Cloud

Lonny Cloud

  • 39 Posts
  • 46 Reply Likes
I absolutely agree Nolan Conley...I will not even install the update to the 2018 version I am using for fear of Adobe screwing that up as well.
Photo of Nolan Conley

Nolan Conley

  • 58 Posts
  • 50 Reply Likes
Hi Lonny... for the same reason, I'm not updating 2018 either.  The little red dot on my CC app can stay on.
Photo of Michael Stephenson

Michael Stephenson

  • 9 Posts
  • 8 Reply Likes
This reply was created from a merged topic originally titled Transform Constraint ... New update ... NO FIX ??????.

Seriously ... new update .. constraint not put back the way it was ?????? Seriously ... Adobe .... JUST FIX IT !
Photo of Ann Shelbourne

Ann Shelbourne

  • 156 Posts
  • 124 Reply Likes
Even worse: installing 2.0.2 removed the Ps User Script which I had installed to block the dreadful change to Constraints in Ps CC 2019. (I was able to replace  the Script from a backed-up copy.)

2.0.2 also overwrote my extensive saved KBSCs, my Workspaces and my Tools presets. Fortunately, I had back-ups of thess as well but this over-writing of Users' Presets simply should NOT .
Photo of Alan Donnelly

Alan Donnelly

  • 10 Posts
  • 12 Reply Likes
This is exactly why I think the "workaround" that Adobe provided is a non-starter.  Update blitzes "fix"
Photo of agitpromo

agitpromo

  • 5 Posts
  • 7 Reply Likes
This reply was created from a merged topic originally titled Add a Checkbox in Preferences or the UI 2 allow users to decide whether the SHIFT....

In regards to this situation:

https://feedback.photoshop.com/photoshop_family/topics/constrained-resize-ps-cc-20?topic-reply-list[...

We pay a lot of money every year to use this software. We shouldn't have to go writing & moving config files around our system folders.

At the least, this should be a checkbox option somewhere in preferences or in the UI.
Photo of Nicolas Picard

Nicolas Picard

  • 2 Posts
  • 0 Reply Likes
I just got rid of this annoying thing, using some code... But there something way much annoying. When I convert picture to CMYK, here is what I got : https://www.youtube.com/watch?v=qTILAITOEC4
That's insane. And I can reproduce this bug anytime... I just have to convert a RVB file to CMYK. Is there a thread about that? Thx. 
Photo of Justin Schuessler

Justin Schuessler

  • 1 Post
  • 3 Reply Likes
This reply was created from a merged topic originally titled Default Proportional Transform is the WORST.

Default Proportional Transform is the WORST. There MUST be an option to return to the original default free transform!!! Please update and make this happen!
Photo of paul kettlewell

paul kettlewell

  • 7 Posts
  • 16 Reply Likes
How much $ actual physical dollar production time has been lost by all these users by this monumentous car crash of an update / change - this affects me every hour of every working day ... working/switching between photoshop and illustrator - the two same tools now working in two completely separate ways is a nightmare - and I go back to my original comment on this topic - from before christmas ...

Literally the stupidest thing Adobe has ever done ...  !!!
Photo of Nolan Conley

Nolan Conley

  • 58 Posts
  • 49 Reply Likes
Not only the loss in production time... I'm afraid to upgrade any of my Adobe software.  Trust is something you cannot buy... it has to be earned and my trust of Adobe went right out the window on this one!  Furthermore, Adobe's lack of response and assurances that this disaster will be handled speaks volumes about how much they value their professional user base.
Photo of Alexandra Giamanco

Alexandra Giamanco

  • 110 Posts
  • 59 Reply Likes
All you can do Paul/Nolan at this point is send your "Thanks" to Terry White & Scott Kelby and their minions for suggesting this without any shred of consideration towards working professionals and their work flows.  
Photo of Nolan Conley

Nolan Conley

  • 58 Posts
  • 49 Reply Likes
I would be happy to "Thank" Scott Kelby, whom I view as an opportunistic Adobe lap dog!
Photo of Alexandra Giamanco

Alexandra Giamanco

  • 110 Posts
  • 59 Reply Likes
Could't agree more. 
Photo of Alan Donnelly

Alan Donnelly

  • 10 Posts
  • 12 Reply Likes
I was calling Terry White out on marketing double-talk over 20 years ago.  
Photo of Lonny Cloud

Lonny Cloud

  • 39 Posts
  • 46 Reply Likes
I agree 100%. Adobe has lost my trust.
Photo of paul kettlewell

paul kettlewell

  • 7 Posts
  • 16 Reply Likes
So we have to thank two photographers for fundamental workflow changes to the "staple DTP and graphic design" software that almost every print and screen designer uses for creation and manipulation of their graphics ... 

and in adobes own words - 

Photoshop - If you can think it, you can make it with Photoshop CC, the world’s best imaging and graphic design software. Create and enhance photographs, illustrations, and 3D artwork. Design websites and mobile apps. Edit videos, simulate real-life paintings, and more. It’s everything you need to make any idea real.

Lightroom - The cloud-based service for people who love photography, Lightroom CC gives you everything you need to edit, organize, store, and share your photos across desktop, mobile, and web.

the phrase "Stay in your lane" springs to mind ... 

An absolute joke ... 
Photo of Alexandra Giamanco

Alexandra Giamanco

  • 110 Posts
  • 59 Reply Likes
@Paul: yep, but not just those two "photographers"...their subscribers too, which are not professionals in any field that uses PS.

I am a professional photographer too, but I barely ever use Lightroom. I started with Photoshop and every time I am in Lightroom I am looking for tools that are only in Photoshop, so I have almost zero use for it in what I do. But for their amateur subscribers Lightroom is more than enough and has plenty of ways to resize/crop stuff. 

I also design graphics and I actually started with designing graphics in PS back in 1998, I started with photography some 7 years later, so I spend my whole day in Photoshop doing all sorts of things, so to have amateurs dictate major changes like this was super shitty and disrespectful towards professionals in general. 

Kelby promotes crossing the line non stop! He screams "shoot like a pro" to anyone who'd listen with disregard of any work ethic boundaries. It's a shame, but he has no respect for professionals in both graphic design or photography.
Photo of paul kettlewell

paul kettlewell

  • 7 Posts
  • 16 Reply Likes
i'm a 1990 user when photoshop came on a floppy disc ... 

so i've seen it all ... 
Photo of paul kettlewell

paul kettlewell

  • 7 Posts
  • 16 Reply Likes
That moment when the red dot appears in your status bar ... and you get cold sweats about what else might have been screwed up ... 


Photo of Alexandra Giamanco

Alexandra Giamanco

  • 106 Posts
  • 55 Reply Likes
I’m not updating until the Free Transform is fixed. Put back the way it was and give the lazy newbies a check box up on top somewhere.
Photo of Nolan Conley

Nolan Conley

  • 56 Posts
  • 45 Reply Likes
You're exactly right Paul!
Photo of Sam Dallyn

Sam Dallyn

  • 1 Post
  • 0 Reply Likes
This reply was created from a merged topic originally titled Scaling.

Scaling in photoshop now makes no logical sense, and what's frustrating is historical it worked. The Photographs I've imported don't keep their proportion, and objects like a block of colour I want to change the dimensions are fixed, why? 

 

Why was this changed?
Photo of NickA

NickA

  • 4 Posts
  • 1 Reply Like
Adding my voice to the chorus: the change to proportional constraining in PS continues to be a big stumbling block in my workflow. Perhaps it wouldn't be so bad if every Adobe product followed suit, but they don't.

Nor is the change applied universally within PS itself: vectors still require a SHIFT to constrain proportions.

I can't tell you how many times I've had to redo, adjust, and double-check my work since this pointless change.

For example, yesterday I needed to slightly scale a corporate logo. Due to decades of muscle memory disrupted by this needless update, I uploaded the logo with incorrect proportions. Fortunately I caught the error before my client did!
Photo of SIMO BOGDANOVIC

SIMO BOGDANOVIC

  • 14 Posts
  • 3 Reply Likes
I can’t add much more to this feedback that hasn’t been raised already, except that I totally agree that it was an unnecessary and contradictory ‘new feature !’


I teach Photoshop for a living and since the latest update I don’t find it’s made new users ( for which the 2019 features I’m sure were introduced) any wiser about a standard convention when scaling/drawing anything proportionally in PS.


I can see a 2020 new feature in the making !
(Edited)
Photo of laden m

laden m

  • 182 Posts
  • 34 Reply Likes
i see 20.0.3 update in my CC apps. did someone try it? couldn’t find any information about this update?
Photo of Rosa

Rosa

  • 331 Posts
  • 179 Reply Likes
I've updated. . . but not tested everything yet.

February 2019 (version 20.0.3) release -  fixed issues:

https://helpx.adobe.com/photoshop/kb/fixed-issues.html
Photo of laden m

laden m

  • 182 Posts
  • 34 Reply Likes
no mention of the transform tool to be fixed. probably didn’t make it for this release. probably it never will:(
Photo of Rosa

Rosa

  • 331 Posts
  • 179 Reply Likes
You are probably right. 

I'm starting to get used to the way the tool behaves. They say it takes between 21-66 days to break a habit. 

Maybe Adobe is hoping that the problem will go away and that we just go with the flow an deal with it. They still need to make the tool consistent across all their software and they need to address the Constrain Link on the toolbar which does nothing.


Photo of Mark Payne

Mark Payne

  • 87 Posts
  • 74 Reply Likes
This means every constrainable item in all Adobe software suite needs to be changed, else it will never make sense.

I'm sure someone will always create a workaround like the one I use now, so I'll always just set it and forget it. I refuse to break a habit of a convention that still applies in other software I use.
Photo of laden m

laden m

  • 182 Posts
  • 34 Reply Likes
for now, I'll just stick to 2018, hoping that they'll fix it someday.
Photo of Lonny Cloud

Lonny Cloud

  • 39 Posts
  • 46 Reply Likes
I’m sure that Adobe wants to hear that people are getting used to it but I will never use it until they give me the option to return to legacy behavior...not only for the free transform,but the click to commit and horrible new text behavior as well. I will stick to the 2018 version as long as possible and when it no longer works I will use non-Adobe alternatives.
Photo of Nolan Conley

Nolan Conley

  • 58 Posts
  • 50 Reply Likes
Same here Lonny!
Photo of Cristen Gillespie

Cristen Gillespie

  • 1538 Posts
  • 474 Reply Likes
> Maybe Adobe is hoping that the problem will go away and that we just go with the flow an deal with it. >

OTOH, playing the optimist, maybe they're redesigning the whole thing, from preferences to Options bar, which is more than a "bug" fix. I'm not exactly getting used to choosing the right modifiers since I move between too many apps on both desktop and mobile, but I am starting to get used to checking myself while I'm transforming to see if I'm distorting, not distorting, depending. <G>
(Edited)
Photo of Rosa

Rosa

  • 331 Posts
  • 179 Reply Likes
I do hope you're right Cristen  :) 
Photo of Ben

Ben

  • 39 Posts
  • 54 Reply Likes
Do yourselves a favour and reverse the behaviour with a text file in the PS settings folder (takes 1min, honestly) - the first response here explains how... 

https://feedback.photoshop.com/photoshop_family/topics/constrained-resize-ps-cc-20?topic-reply-list[...

But (and it's a big but) it's still unbelievable this 'feature' made it through in the state it did, and that it's STILL NOT RESOLVED! 

The feature is named 'Free Transform' for God's sake. That makes it an unacceptable decision in itself, let alone the implications for other PS tools, as well as multiple tools in multiple apps across CC.

What the heck is going on over there - seriously?
(Edited)
Photo of Lonny Cloud

Lonny Cloud

  • 39 Posts
  • 46 Reply Likes
I personally find the “fix” to only solve one third if the problem with the update.... and I don’t find that there is enough of a benefit to use the new version otherwise.
Photo of Mark Payne

Mark Payne

  • 87 Posts
  • 74 Reply Likes
The other thing that bothers me is the 'auto commit', if I attempt to drag a guide too far away from the actual transformation, but that has not been a dealbreaker. I've learned to drag the image close enough to the rulers to prevent that. Also, I am trying to stay near the handles to not commit.

I tend to want to update each time because 1) I am not paying for the updates 2) I don't like to get too far behind current software versions, because being behind after 4 or 5 updates can also bring in some unexpected nuances once you do upgrade.
Photo of Ben

Ben

  • 39 Posts
  • 54 Reply Likes
Agreed, that auto-commit nonsense is mind-numbing several times a day.
Photo of Cristen Gillespie

Cristen Gillespie

  • 1538 Posts
  • 474 Reply Likes
> The feature is named 'Free Transform' for God's sake. >

Everyone keeps saying that. I'm becoming afraid they'll rename the tool. ROFL
Photo of Mark Payne

Mark Payne

  • 87 Posts
  • 74 Reply Likes
haha I can imagine

Upgrade Notes 20.0.4:
Fixed Menu Item "Free Transform" to "Transform"
Photo of Ben

Ben

  • 39 Posts
  • 54 Reply Likes
I'm actually fine with the change in principle, so long as it's done professionally.

i.e.

1.
Recognise shift to constrain as fundamental to design UI which goes back to the dawn of design on a computer. i.e. this is going to be a huge change.

2.
Identify where shift to constrain appears in every app across CC, 100s of places right?

3.
Make the change (an enormous amount of work) and test.

4.
Properly announce that CC 2019 will fundamentally change the way shift to constrain works (i.e. PR, blogs, ads etc)


Slipping this change through on one tool, in one app, with a one-line note in a corner of the internet is unprofessional, low-quality, embarrassing, jaw-dropping and just plain sloppy work.
(Edited)
Photo of Mark Payne

Mark Payne

  • 87 Posts
  • 74 Reply Likes
Very true. Or, they could have quietly and simply slipped in a preference for those who wanted that backwards behavior and all are happy.

It's very bizarre.
The onus should be on the users who want to change 2 decades of convention, to click a box in pref. The ones who did not want that change could not have to lift one finger, pun intended.
Photo of Ben

Ben

  • 39 Posts
  • 54 Reply Likes
Agreed, just untick the constrain tickbox by default and tell people. What a bloody awful balls-up!
Photo of agitpromo

agitpromo

  • 5 Posts
  • 7 Reply Likes
We pay $500+ a year to use Adobe products and the competition for them keeps getting tougher — Sketch, Procreate, Affinity Designer, et al.

You would think they would care about how to make their products better. Thing is I WANT to continue to use them. But stuff like this is just rude and insensitive to users and will eventually hurt their bottom line if they continue to alienate users.
(Edited)
Photo of eartho

eartho, Champion

  • 982 Posts
  • 282 Reply Likes
What's really frustrating for me is that these days, Game Developers are much more responsive about issues with any new release and will generally post a patch within a few days. Game Developers! Those bugs aren't affecting people's jobs and yet they patch 100x faster.
(Edited)
Photo of Lonny Cloud

Lonny Cloud

  • 39 Posts
  • 46 Reply Likes
Agreed agitpromo...One would think that after all the complaints, and if Adobe really cared about their users, they would have already put it back the way it was and then work on making changes that the user could elect to use or not.
Photo of Rosa

Rosa

  • 331 Posts
  • 179 Reply Likes
Keeping silent about this Issue is so wrong on many levels.

I don't think Adobe really care or worry about the handful of users who are complaining about this.
Photo of agitpromo

agitpromo

  • 5 Posts
  • 7 Reply Likes
I am with all of you on this. Dont stop here though. Take to Twitter with your comments as well. The debate on there is fierce. Hopefully Adobe will hear us and at least make it an option in Preferences at the least.

https://twitter.com/search?f=tweets&vertical=default&q=photoshop%20shift%20key&src=typd&...
Photo of Rosa

Rosa

  • 325 Posts
  • 175 Reply Likes
Done that! First thing I did agitpromo . I also suggested people reach out via other social media platforms using hashtags. Adobe needs to listen to their customers.
Photo of Alexandra Giamanco

Alexandra Giamanco

  • 110 Posts
  • 59 Reply Likes
What about AIGA, Ad Club and other legitimate associations, can they be informed of this and summoned to help?
(Edited)